Boscolo Nice Hôtel & SPA
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Tjek ind fra: | 15.00 |
|---|---|
Tjek ud inden: | 12.00 |
Kæledyr | Kæledyr er tilladt mod et ekstra gebyr |
Faciliteter
Wi-Fi
Parkering
Aircondition
Transport til/fra lufthavnen
Pool
Fitnesscenter
Mere om Boscolo Nice Hôtel & SPA
Boscolo Nice Hôtel & SPA
Boscolo Nice Hôtel & Spa befinder sig i Nice Centrum – et område i Nice, der ligger tæt på lufthavnen og tæt på en privat strand. Nice Marina og Monaco Havn er begge oplevelser, som er et besøg værd. Er du derimod i shoppehumør, er både Nice Étoile Shopping Center og Promenade des Anglais oplagte steder at besøge. Ser du frem til et event eller en sportbegivenhed under dit ophold? Se, hvad Allianz Riviera eller Circuit de Monaco har på programmet. Med mulighed for vandski og sejlads i nærheden er der rig lejlighed til at dyrke vandsport i og på vandet. Du kan tilbringe dagen på sandstranden, der er privat, eller forkæle dig selv med et komplet udbud af spatjenester på dette hotel. Boscolo Nice Hôtel & Spa har 112 værelser med aircondition og minibar samt espressomaskine. Sengene har linned af premium-sengetøj. 19-tommers fladskærms-tv med premium-satellitkanalerkanaler. Badeværelserne har badekar eller bruser med brusehoved med hydromassage, badekåber, hjemmesko og bideter. Dette hotel i Nice har gratis trådløs internetforbindelse. Af forretningsvenlige faciliteter kan nævnes skriveborde, gratis aviser og telefon. Værelserne kan desuden have pengeskab og gratis mineralvand. Der tilbydes aftæpning til natten, og rengøring tilbydes dagligt. Indendørs pool, udendørs pool og boblebad findes på stedet. Andre fritidsfaciliteter omfatter et motionscenter og en sauna. De aktiviteter, der er vist nedenfor, findes på stedet eller i nærheden. Gebyrer kan forekomme.
Anmeldelser fra 
Par
Kommentar: 30. jun. 2026
Nice stay BUT…
We were in a deluxe room with balcony on the front of the building room number 214 mid June. Overall it was okay, but unfortunately doesn’t meet the standards of a 5 star hotel, which it says it is, or the price paid.
The entrance and Spa were very nice and the best part of the place.
Knew it was our honeymoon so brought us a bottle of champagne so that was very nice.
Location is safe and close to old town and the coast, but no ocean views.
the bed was big but two twin mattresses pushed together so there’s a dip in the middle that you roll into during the night.
There is no coffee maker! You would think there would be a nice nespresso or similar with pods, but you just dissolvable coffee packets and you boil water in a tea kettle to pour over. I think this may not be normal for the rooms because when we would call and ask for more coffee, see below, they were very confused why we needed packets and brought us pods. One male staffer even got quite frustrated with me on the phone about it. Perhaps ours is the only room that doesn’t have one? But we booked much better than a base room and were never offered a coffee maker when they finally realized. Very odd. Husband is cranky before coffee so it was critical for us :)
Maid service didn’t refill all items every day as we had to ask for additional coffee every day and body wash soap.
Sink pedestal in the middle of the room with curtain to separate is awkward and doesn’t seem a 5 star bathroom.
The entrance and Spa were very nice and the best part of the place.
Knew it was our honeymoon so brought us a bottle of champagne so that was very nice.
Location is safe and close to old town and the coast, but no ocean views.
the bed was big but two twin mattresses pushed together so there’s a dip in the middle that you roll into during the night.
There is no coffee maker! You would think there would be a nice nespresso or similar with pods, but you just dissolvable coffee packets and you boil water in a tea kettle to pour over. I think this may not be normal for the rooms because when we would call and ask for more coffee, see below, they were very confused why we needed packets and brought us pods. One male staffer even got quite frustrated with me on the phone about it. Perhaps ours is the only room that doesn’t have one? But we booked much better than a base room and were never offered a coffee maker when they finally realized. Very odd. Husband is cranky before coffee so it was critical for us :)
Maid service didn’t refill all items every day as we had to ask for additional coffee every day and body wash soap.
Sink pedestal in the middle of the room with curtain to separate is awkward and doesn’t seem a 5 star bathroom.
Hotellets svar
Kommentar: 15. aug. 2026
Dear LOBSTERStravels,
Thank you for taking the time to share such a detailed review, and please allow us first to congratulate you once again on your honeymoon. We are delighted that our team surprised you with a bottle of champagne and that this thoughtful gesture contributed to your celebration.
We are also pleased to hear that you enjoyed our beautiful entrance and spa, as well as our convenient location close to the Old Town and the coastline.
That said, we are genuinely sorry that several aspects of your stay did not meet the level of comfort and attention to detail you expected from a five-star hotel. Your comments regarding the bed configuration, the room amenities and the bathroom layout are particularly valuable, as we understand that these details can have a significant impact on the overall experience.
We sincerely apologise for the confusion surrounding the coffee facilities and, especially, for the interaction you had with one of our team members. Regardless of the circumstances, our guests should always receive clear, courteous and helpful assistance. We also regret that you had to contact us repeatedly for coffee and body wash, as our housekeeping service should ensure that essential amenities are replenished appropriately throughout your stay.
Your feedback regarding the room's design and the open sink arrangement has also been noted. Our hotel is housed within a distinctive building where certain rooms feature contemporary layouts inspired by the property's architectural character; however, we understand that this design may not correspond to everyone's expectations of a five-star experience.
Thank you again for your honest and constructive feedback. We are sorry that your honeymoon stay did not fully live up to the occasion or to the standards you expected. Your comments have been shared with the relevant teams, and we hope to have the opportunity to welcome you again and provide you with a more seamless and memorable experience.
Kind regards,
The Management of Boscolo Hotel & SPA
Thank you for taking the time to share such a detailed review, and please allow us first to congratulate you once again on your honeymoon. We are delighted that our team surprised you with a bottle of champagne and that this thoughtful gesture contributed to your celebration.
We are also pleased to hear that you enjoyed our beautiful entrance and spa, as well as our convenient location close to the Old Town and the coastline.
That said, we are genuinely sorry that several aspects of your stay did not meet the level of comfort and attention to detail you expected from a five-star hotel. Your comments regarding the bed configuration, the room amenities and the bathroom layout are particularly valuable, as we understand that these details can have a significant impact on the overall experience.
We sincerely apologise for the confusion surrounding the coffee facilities and, especially, for the interaction you had with one of our team members. Regardless of the circumstances, our guests should always receive clear, courteous and helpful assistance. We also regret that you had to contact us repeatedly for coffee and body wash, as our housekeeping service should ensure that essential amenities are replenished appropriately throughout your stay.
Your feedback regarding the room's design and the open sink arrangement has also been noted. Our hotel is housed within a distinctive building where certain rooms feature contemporary layouts inspired by the property's architectural character; however, we understand that this design may not correspond to everyone's expectations of a five-star experience.
Thank you again for your honest and constructive feedback. We are sorry that your honeymoon stay did not fully live up to the occasion or to the standards you expected. Your comments have been shared with the relevant teams, and we hope to have the opportunity to welcome you again and provide you with a more seamless and memorable experience.
Kind regards,
The Management of Boscolo Hotel & SPA
Grupperejsende
Kommentar: 11. aug. 2026
Beautiful hotel and lovely staff, but more 4-star than 5-st
We’ve just returned from our stay and overall we did enjoy the hotel, but I would personally rate it as a good 4-star rather than a true 5-star experience.
The positives first: the reception area is absolutely beautiful and the location is fantastic. The spa is stunning and the gentleman working there was extremely friendly and helpful. The staff throughout the hotel were actually one of the best things about our stay. Mohammed at the rooftop pool was particularly lovely, as was the lady working around the rooftop pool area, who couldn’t have done enough for us.
Unfortunately, we had a few issues from the moment we arrived. We had booked a Superior Room, but on arrival we were immediately encouraged to upgrade for an additional €100 per night, which was then quickly reduced to €80 per night. We were shown a room at the back of the hotel which was very dark, had no balcony and really wasn’t what I felt I had booked.
While we were actually being shown the room, water suddenly started pouring through the ceiling and onto the bed! We were immediately taken out of the room and, to the hotel’s credit, were given a complimentary upgrade to Room 214.
Room 214 was lovely, with a balcony, a nice view and a beautiful bath, and we were very happy with the room overall. However, there were still little things that you wouldn’t really expect from a 5-star hotel — cracks in the flooring, a corroded bath plug and a shower that could definitely do with updating. Nothing disastrous, but enough to make it feel more 4-star than 5-star.
We also ordered pizzas through room service one evening and unfortunately they arrived cold in the middle. We were both unwell during the night afterwards. When we told the hotel, the staff were genuinely concerned and immediately removed the food from our bill, which we appreciated.
The biggest disappointment for us was the rooftop pool and the advertised beach club.
The photographs of the rooftop pool are quite misleading. It is much, much smaller than it appears online and there are no normal sun loungers. There is one day bed, which can also be booked by external visitors rather than being reserved for hotel guests, and the remaining seating is wooden deck chairs. This means that unless you manage to reserve the one day bed in advance, you are sitting upright rather than being able to lie around the pool. That really needs to be made clearer in the hotel photographs and description.
Having said that, the rooftop pool itself is lovely, the service up there was excellent and we really enjoyed our lunch.
We were also under the impression from the hotel advertising that we would have access to an associated beach club. In reality, it is away from the hotel, costs around €50 per person and was fully booked when we tried to use it. So I definitely wouldn’t book this hotel assuming that a beach club experience is readily available as part of your stay.
The hotel did make a genuine effort to put things right. We were given a complimentary lunch and breakfast to compensate for the problems we experienced, which was very kind and we really appreciated the gesture.
Overall, the location, beautiful reception, gorgeous spa and genuinely lovely staff are the hotel’s strongest points. I would stay again, but I would definitely choose one of the better rooms with a balcony and would avoid the darker rooms at the back of the hotel.
I would also recommend contacting the hotel before arriving if using the rooftop pool is important to you, particularly if you want the day bed.
A lovely hotel in many ways, with some fantastic staff, but based on our experience and the condition/facilities, I would describe it as a good 4-star hotel rather than a 5-star.
The positives first: the reception area is absolutely beautiful and the location is fantastic. The spa is stunning and the gentleman working there was extremely friendly and helpful. The staff throughout the hotel were actually one of the best things about our stay. Mohammed at the rooftop pool was particularly lovely, as was the lady working around the rooftop pool area, who couldn’t have done enough for us.
Unfortunately, we had a few issues from the moment we arrived. We had booked a Superior Room, but on arrival we were immediately encouraged to upgrade for an additional €100 per night, which was then quickly reduced to €80 per night. We were shown a room at the back of the hotel which was very dark, had no balcony and really wasn’t what I felt I had booked.
While we were actually being shown the room, water suddenly started pouring through the ceiling and onto the bed! We were immediately taken out of the room and, to the hotel’s credit, were given a complimentary upgrade to Room 214.
Room 214 was lovely, with a balcony, a nice view and a beautiful bath, and we were very happy with the room overall. However, there were still little things that you wouldn’t really expect from a 5-star hotel — cracks in the flooring, a corroded bath plug and a shower that could definitely do with updating. Nothing disastrous, but enough to make it feel more 4-star than 5-star.
We also ordered pizzas through room service one evening and unfortunately they arrived cold in the middle. We were both unwell during the night afterwards. When we told the hotel, the staff were genuinely concerned and immediately removed the food from our bill, which we appreciated.
The biggest disappointment for us was the rooftop pool and the advertised beach club.
The photographs of the rooftop pool are quite misleading. It is much, much smaller than it appears online and there are no normal sun loungers. There is one day bed, which can also be booked by external visitors rather than being reserved for hotel guests, and the remaining seating is wooden deck chairs. This means that unless you manage to reserve the one day bed in advance, you are sitting upright rather than being able to lie around the pool. That really needs to be made clearer in the hotel photographs and description.
Having said that, the rooftop pool itself is lovely, the service up there was excellent and we really enjoyed our lunch.
We were also under the impression from the hotel advertising that we would have access to an associated beach club. In reality, it is away from the hotel, costs around €50 per person and was fully booked when we tried to use it. So I definitely wouldn’t book this hotel assuming that a beach club experience is readily available as part of your stay.
The hotel did make a genuine effort to put things right. We were given a complimentary lunch and breakfast to compensate for the problems we experienced, which was very kind and we really appreciated the gesture.
Overall, the location, beautiful reception, gorgeous spa and genuinely lovely staff are the hotel’s strongest points. I would stay again, but I would definitely choose one of the better rooms with a balcony and would avoid the darker rooms at the back of the hotel.
I would also recommend contacting the hotel before arriving if using the rooftop pool is important to you, particularly if you want the day bed.
A lovely hotel in many ways, with some fantastic staff, but based on our experience and the condition/facilities, I would describe it as a good 4-star hotel rather than a 5-star.
Hotellets svar
Kommentar: 15. aug. 2026
Dear rosannamD2491H,
Thank you sincerely for taking the time to share such a detailed and thoughtful review. We are pleased to know that, despite the difficulties encountered, you appreciated our beautiful reception area, privileged location, spa and, above all, the warmth and dedication of our team. Your kind words about Mohammed and our rooftop team will be shared with them personally.
We are genuinely sorry, however, that several aspects of your stay did not meet the standards you expected from a five-star hotel. The incident in your initial room, with water coming through the ceiling, was clearly unacceptable and we understand how unsettling this must have been. Although we were pleased to be able to relocate you and offer an upgrade, we regret that the subsequent room still presented maintenance details that fell short of your expectations. Your comments regarding the flooring, bath plug and shower have been shared with our technical teams for attention.
We are equally concerned by your experience with the room-service pizzas. While we are grateful that our team was able to respond promptly and remove the charge, we sincerely regret the discomfort you experienced afterwards. Food quality and guest well-being are matters we take extremely seriously.
Your comments regarding the rooftop pool and beach club are also particularly valuable. We understand that the facilities and services did not fully correspond to the expectations created by our communication. We will review the clarity of the information provided regarding the size and seating arrangements of the rooftop pool, as well as the conditions and availability of the beach club, to ensure our guests can plan their stay with complete transparency.
We are nevertheless grateful that you recognised our efforts to make amends through the complimentary lunch and breakfast. While we know that such gestures cannot erase the shortcomings you experienced, we are pleased they demonstrated our genuine wish to take care of you.
Your feedback is constructive and will be carefully considered by our management and operational teams. We are particularly encouraged that, despite everything, you would consider staying with us again. Should you return to Nice, we would be delighted to assist you personally in selecting a room that best suits your preferences and to provide the seamless, refined experience you expected from the outset.
Thank you once again for your honesty and for acknowledging the many positive aspects of your stay. We sincerely hope to have the opportunity to restore your confidence in us.
Kind regards,
The Management of Boscolo Hotel & SPA
Thank you sincerely for taking the time to share such a detailed and thoughtful review. We are pleased to know that, despite the difficulties encountered, you appreciated our beautiful reception area, privileged location, spa and, above all, the warmth and dedication of our team. Your kind words about Mohammed and our rooftop team will be shared with them personally.
We are genuinely sorry, however, that several aspects of your stay did not meet the standards you expected from a five-star hotel. The incident in your initial room, with water coming through the ceiling, was clearly unacceptable and we understand how unsettling this must have been. Although we were pleased to be able to relocate you and offer an upgrade, we regret that the subsequent room still presented maintenance details that fell short of your expectations. Your comments regarding the flooring, bath plug and shower have been shared with our technical teams for attention.
We are equally concerned by your experience with the room-service pizzas. While we are grateful that our team was able to respond promptly and remove the charge, we sincerely regret the discomfort you experienced afterwards. Food quality and guest well-being are matters we take extremely seriously.
Your comments regarding the rooftop pool and beach club are also particularly valuable. We understand that the facilities and services did not fully correspond to the expectations created by our communication. We will review the clarity of the information provided regarding the size and seating arrangements of the rooftop pool, as well as the conditions and availability of the beach club, to ensure our guests can plan their stay with complete transparency.
We are nevertheless grateful that you recognised our efforts to make amends through the complimentary lunch and breakfast. While we know that such gestures cannot erase the shortcomings you experienced, we are pleased they demonstrated our genuine wish to take care of you.
Your feedback is constructive and will be carefully considered by our management and operational teams. We are particularly encouraged that, despite everything, you would consider staying with us again. Should you return to Nice, we would be delighted to assist you personally in selecting a room that best suits your preferences and to provide the seamless, refined experience you expected from the outset.
Thank you once again for your honesty and for acknowledging the many positive aspects of your stay. We sincerely hope to have the opportunity to restore your confidence in us.
Kind regards,
The Management of Boscolo Hotel & SPA
Anonym rejsende
Kommentar: 8. aug. 2026
Ophold: aug. 2026
Great stay in Nice. Location is good and walking distance from many attractions / activities
Rejsende med familie
Kommentar: 10. jul. 2026
Don’t leave anything of value in the locker room
I went to the spa with my daughter, amazing experience, amazing massage, staff all professional …just we had a big disappointment when money went missing from the locker….
Hotellets svar
Kommentar: 29. jul. 2026
Dear Anamaria,
Thank you for sharing your feedback and for your kind words about your overall spa experience and our team. As discussed with yourself earlier, we were truly sorry to hear about the incident with your belongings in the locker room—please accept once again our sincere apologies for this distressing situation. Your concerns are very important to us, and we take such matters extremely seriously. As we let you know, we investigated the matter thoroughly, but found nothing on camera recordings that could explain the incident.
Thank you again for bringing this to our attention. We have still made the necessary adjustments to our spa security protocol so that you can carelessly enjoy the spa services during your next visit to our establishment.
We are looking forward to welcoming on that next stay.
Boscolo Nice Hotel & Spa
Thank you for sharing your feedback and for your kind words about your overall spa experience and our team. As discussed with yourself earlier, we were truly sorry to hear about the incident with your belongings in the locker room—please accept once again our sincere apologies for this distressing situation. Your concerns are very important to us, and we take such matters extremely seriously. As we let you know, we investigated the matter thoroughly, but found nothing on camera recordings that could explain the incident.
Thank you again for bringing this to our attention. We have still made the necessary adjustments to our spa security protocol so that you can carelessly enjoy the spa services during your next visit to our establishment.
We are looking forward to welcoming on that next stay.
Boscolo Nice Hotel & Spa
Par
Kommentar: 1. jul. 2026
Wish I could give this place a 0! Worst 5-star hotel I’ve ever stayed in
We have just spent five nights at the Boscolo Hotel in Nice, having booked what was advertised as their best suite, and unfortunately it was one of the most disappointing luxury hotel experiences we've ever had.
When you book a five-star hotel and upgrade to the highest category of suite, you expect a certain level of service. Sadly, that simply wasn't there.
On our first morning, there was no milk provided in the room at all. By the second morning, this had been replaced with a few basic milk capsules, which is hardly what you'd expect when staying in the hotel's top suite. I messaged reception asking if a jug of fresh milk could be sent to the room, but my message was never responded to and nothing ever arrived. On another morning, we tried calling room service for coffees, but nobody answered the phone. I messaged again, and once again received no response.
One of the reasons we chose this hotel was because it advertises access to its private beach. When we decided to spend a day there, we were simply told it was fully booked. At no point during check-in, or beforehand, were we told that reservations were required. Considering we were staying in the hotel's top suite, I would have expected either guaranteed access or, at the very least, to have been asked on arrival which days we'd like to reserve. Instead, there was no apology and no attempt to offer an alternative or resolve the situation.
The final straw came at checkout. During our stay, we booked a yacht experience through the hotel costing over £7,000. The day before, I messaged reception asking what time we needed to come down for our transfer. I was given a time and never once informed there would be an additional charge for the hotel car. The yacht experience itself was fantastic, but when checking out we discovered we'd been charged €70 for a 10-minute journey to the marina – somewhere we could easily have walked or taken an inexpensive Uber.
When I explained that we'd never been told there would be a charge, the receptionist, Sulliman (who had actually replied to my message arranging the transfer), simply shrugged his shoulders and made us feel as though we were unreasonable for questioning it. There was no understanding, no goodwill gesture and certainly no attempt to resolve the issue. It would have cost the hotel very little to remove the charge, especially given the amount we'd already spent, but instead we were made to feel like an inconvenience.
Throughout the stay, everything seemed to come with an extra charge, but what was missing entirely was the level of care, attention and hospitality you'd expect from a genuine five-star hotel. We never felt valued, looked after or that our concerns mattered. Every issue was met with indifference rather than a desire to put things right.
This hotel may advertise itself as five-star, but in our experience the service fell well below that standard. We left feeling disappointed, frustrated and genuinely shocked by the lack of customer care.
We certainly won't be returning, and based on our experience, I wouldn't recommend this hotel to anyone looking for the level of service a five-star hotel should provide.
When you book a five-star hotel and upgrade to the highest category of suite, you expect a certain level of service. Sadly, that simply wasn't there.
On our first morning, there was no milk provided in the room at all. By the second morning, this had been replaced with a few basic milk capsules, which is hardly what you'd expect when staying in the hotel's top suite. I messaged reception asking if a jug of fresh milk could be sent to the room, but my message was never responded to and nothing ever arrived. On another morning, we tried calling room service for coffees, but nobody answered the phone. I messaged again, and once again received no response.
One of the reasons we chose this hotel was because it advertises access to its private beach. When we decided to spend a day there, we were simply told it was fully booked. At no point during check-in, or beforehand, were we told that reservations were required. Considering we were staying in the hotel's top suite, I would have expected either guaranteed access or, at the very least, to have been asked on arrival which days we'd like to reserve. Instead, there was no apology and no attempt to offer an alternative or resolve the situation.
The final straw came at checkout. During our stay, we booked a yacht experience through the hotel costing over £7,000. The day before, I messaged reception asking what time we needed to come down for our transfer. I was given a time and never once informed there would be an additional charge for the hotel car. The yacht experience itself was fantastic, but when checking out we discovered we'd been charged €70 for a 10-minute journey to the marina – somewhere we could easily have walked or taken an inexpensive Uber.
When I explained that we'd never been told there would be a charge, the receptionist, Sulliman (who had actually replied to my message arranging the transfer), simply shrugged his shoulders and made us feel as though we were unreasonable for questioning it. There was no understanding, no goodwill gesture and certainly no attempt to resolve the issue. It would have cost the hotel very little to remove the charge, especially given the amount we'd already spent, but instead we were made to feel like an inconvenience.
Throughout the stay, everything seemed to come with an extra charge, but what was missing entirely was the level of care, attention and hospitality you'd expect from a genuine five-star hotel. We never felt valued, looked after or that our concerns mattered. Every issue was met with indifference rather than a desire to put things right.
This hotel may advertise itself as five-star, but in our experience the service fell well below that standard. We left feeling disappointed, frustrated and genuinely shocked by the lack of customer care.
We certainly won't be returning, and based on our experience, I wouldn't recommend this hotel to anyone looking for the level of service a five-star hotel should provide.
Fremragende beliggenhed
12 Bd Victor Hugo, Quartier Jean-Médecin, Nice, 06000, Frankrig|0,49 km fra byens centrum
Ind- og udtjekning
Tjek ind fra:
15.00
Tjek ud inden:
12.00
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