Lava Hotel
+ 46
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Hurtige fakta
Tjek ind fra: | 14.00 |
|---|---|
Tjek ud inden: | 10.30 |
Kæledyr | Kæledyr er ikke tilladt |
Faciliteter
Wi-Fi
Parkering
Aircondition
Transport til/fra lufthavnen
Pool
Døgnåben reception
Mere om Lava Hotel
Lava Hotel
Lava Hotel ligger i Apia, 14 minutters gang fra Palolo Deep Beach, og har en udendørs swimmingpool, en have og et fælles opholdsområde samt gratis privat parkering. Dette hotel med 4 stjerner har roomservice, en døgnåben reception og gratis wi-fi.
Anmeldelser fra 
Par
NZ
Kommentar: 1. aug. 2026
Great spot for a cold beer
We stopped at Lava for a drink and had a lovely experience. The staff were friendly and welcoming, and it was a great place to sit back, relax, and enjoy a drink.
A nice atmosphere, great service, and the perfect spot to take a break. We really enjoyed our visit and would happily stop by again.
A nice atmosphere, great service, and the perfect spot to take a break. We really enjoyed our visit and would happily stop by again.
Par
NZ
Kommentar: 22. jun. 2026
Ophold: jun. 2026
Great hotel spoilt by a few incompetent staff
We booked a week at Lava hotel. Our arrival was smooth and we got a lovely room on the 3rd floor.
The Good
Hotel was clean and tidy.
Very handy location as we could walk to the sea, town shops, market etc.
Parking available
Resturant adequate with a fair choice of food and drinks.
Room was small but comfortable and with all amenities. Restaurant staff were attentive .
The bad
The lift stopping working afew hours after our arrival on Monday. It wasnt repaired until we left the next Monday.
As a senior wiith a knee issue,I found it very difficult to go up and down 48 steps multiple times day.
Staff couldnt say when the lift will be repaired. Maybe tomorrow was the pepetual answer.
Finally we changed the room and got one on Thursday .
The breakfast was included . We had the same menu every single day. So boring .
On our last morning we were told we could order al a carte . Wish we were told beforehand !!!
There were also issues with miscommunication regarding our airport drop off which created stress. This was due to incompetent reception staff, again.
And the Ugly , last but not the least
When we changed rooms the safety locker in the new room did not work. I called reception to inform them but they didnt answer and I couldnt leave a message.
The next morning we left early on a tour so I didnt get to report the locker malfunction.
In our old room I locked our valuables, namely passports, a few pieces of jewellery and my expensive perfume.
On this instance I took.the jewellery and passports in my handbag but left the perfume in a make up bag.
On our return , my Dior Je Adore perfume had vanished. It cost me almost NZ$300
I immediately reported this to.reception but the response I got was very lukewarm . They were going to check but noone ever did. The girl said she checked with housekeeping .
That day when we returned to our room, i found that although the bed was made up the bathroom wasnt cleaned. Wet towels were removed but not replaced and the wet bathmat was stll there.
I felt that this was how the perfume thief retaliated to my compaint .
So I had a huge loss due to theft and this has left a very bad taste on an otherwise wonderful holiday at Lava Hotel. The way reception disregarded my complaint was not good enough.
A great hotel but you guys need to get your act together with your staff
The Good
Hotel was clean and tidy.
Very handy location as we could walk to the sea, town shops, market etc.
Parking available
Resturant adequate with a fair choice of food and drinks.
Room was small but comfortable and with all amenities. Restaurant staff were attentive .
The bad
The lift stopping working afew hours after our arrival on Monday. It wasnt repaired until we left the next Monday.
As a senior wiith a knee issue,I found it very difficult to go up and down 48 steps multiple times day.
Staff couldnt say when the lift will be repaired. Maybe tomorrow was the pepetual answer.
Finally we changed the room and got one on Thursday .
The breakfast was included . We had the same menu every single day. So boring .
On our last morning we were told we could order al a carte . Wish we were told beforehand !!!
There were also issues with miscommunication regarding our airport drop off which created stress. This was due to incompetent reception staff, again.
And the Ugly , last but not the least
When we changed rooms the safety locker in the new room did not work. I called reception to inform them but they didnt answer and I couldnt leave a message.
The next morning we left early on a tour so I didnt get to report the locker malfunction.
In our old room I locked our valuables, namely passports, a few pieces of jewellery and my expensive perfume.
On this instance I took.the jewellery and passports in my handbag but left the perfume in a make up bag.
On our return , my Dior Je Adore perfume had vanished. It cost me almost NZ$300
I immediately reported this to.reception but the response I got was very lukewarm . They were going to check but noone ever did. The girl said she checked with housekeeping .
That day when we returned to our room, i found that although the bed was made up the bathroom wasnt cleaned. Wet towels were removed but not replaced and the wet bathmat was stll there.
I felt that this was how the perfume thief retaliated to my compaint .
So I had a huge loss due to theft and this has left a very bad taste on an otherwise wonderful holiday at Lava Hotel. The way reception disregarded my complaint was not good enough.
A great hotel but you guys need to get your act together with your staff
Par
Kommentar: 28. jul. 2026
Does what it says on the can
We are still her so wanted to write a positive review based on two nights.
The location is ideal, staff we have found to be excellent and friendly.
Rooms as expected compact but clean and tidy.
Its a very relaxing hotel with ample pool and seating..Atmosphere is business like and anyone who researches will say its does exactly as advertised.
Breakfast is good with. choice and hey if you want something different eat out and spend money..I always find some reviewers unfair when they slate a hotel because of minor things that affect them.
So, comments of unfriendly staff and slow service has certainly not been noticed and we are enjoying our stay..be nice and staff are
The location is ideal, staff we have found to be excellent and friendly.
Rooms as expected compact but clean and tidy.
Its a very relaxing hotel with ample pool and seating..Atmosphere is business like and anyone who researches will say its does exactly as advertised.
Breakfast is good with. choice and hey if you want something different eat out and spend money..I always find some reviewers unfair when they slate a hotel because of minor things that affect them.
So, comments of unfriendly staff and slow service has certainly not been noticed and we are enjoying our stay..be nice and staff are
Anonym rejsende
Kommentar: 24. jul. 2026
Ophold: jul. 2026
Always love staying in the Lava hotel excellent customer service and very clean stayed here year and will most likely stay here again.
Par
Kommentar: 3. jul. 2026
Ophold: jun. 2026
Wonderful Stay at Lava Hotel!
We enjoyed our stay at Lava Hotel! The staff were very friendly and helpful. Our room was clean and comfortable. We enjoyed breakfast and lunch in the on-site restaurant, which were both delicious. I especially enjoyed the menu items that were included in the complimentary breakfast! The pool area was also clean and relaxing. The location was great - very close to the main streets in downtown Apia, but far enough away to be in a quiet area across from a park. The hotel organized a shuttle to the airport for us which was prompt and convenient. I would definitely stay again, and would recommend Lava Hotel to anyone!
Fremragende beliggenhed
Main Beach Road, Apia, WS0001, Samoa|0,72 km fra byens centrum
Ind- og udtjekning
Tjek ind fra:
14.00
Tjek ud inden:
10.30
Godt at vide
Kæledyr er ikke tilladt
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Lava Hotel: Ofte stillede spørgsmål
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