QT Melbourne
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Hurtige fakta
Tjek ind fra: | 15.00 |
|---|---|
Tjek ud inden: | 11.00 |
Kæledyr | Kæledyr er ikke tilladt |
Faciliteter
Mere om QT Melbourne
QT Melbourne
QT Melbourne ligger i hjertet af Melbourne, blot 200 m fra Regent Theatre og har terrasse samt udsigt til byen. Der er restaurant, café og bar på stedet. Butikskvarteret omkring Collins Street ligger blot 5 minutters gang derfra.
UK
Kommentar: 18. jun. 2026
Ophold: maj 2026
Good location easy to get anywhere
Complaints
Hotellets svar
Kommentar: 23. jun. 2026
Oh, this little ‘ol corner of the world? Yeah, epic. You’re basically a local by now… but there’s always something new around here, so make sure you let us fill you in on even more secret spots when you swing back in.
Melyssa
Front Office Manager
Kommentar: 10. aug. 2026
Ophold: aug. 2026
Impersonal, noisy and not worth the money
While the design of this hotel is lovely, and the location is excellent, overall we were disappointed with our experience staying here. Service is impersonal, limited and actively discouraged.
Before we arrived we clearly requested a quiet room, because we were visiting Melbourne for work and needed to sleep. Imagine our surprise when we were placed directly opposite the hotel's bar which operates as a nightclub blasting doof doof music directly towards the rooms adjacent until 1am. The noise was so extreme we could hear it through ear plugs. When I emailed to advise management of this issue, there was absolutely no accountability taken, no apology, nothing. They literally could not have cared less.
This speaks volumes about this hotel. It's all very lovely to look at but beyond that it's pretty shallow.
Other things to consider: there's zero ventilation in the bathroom area, so after a 5 minute shower every surface and everything on it is covered in steam that takes at least half an hour to clear. Like many hotels the lighting situation is terrible (for people who want some decent lighting to put on make up for example.)
Will not be returning and do not recommend. Which is unfortunate.
Hotellets svar
Kommentar: 16. aug. 2026
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your stay did not meet expectations, particularly as you were visiting Melbourne for work and had specifically requested a quiet room.
We understand how frustrating it must have been to be allocated a room affected by noise from the bar, especially when restful sleep was an important requirement of your stay. We are also disappointed to learn that your concerns were not addressed in the manner you expected following your communication with management. A lack of acknowledgment or empathy is not the experience we aim to provide our guests.
We appreciate your comments regarding the bathroom ventilation and room lighting. Feedback such as yours is valuable as it helps us identify areas where improvements are needed to better meet our guests' needs and expectations.
While we are pleased you enjoyed the hotel's design and location, we regret that these positives were overshadowed by the issues you encountered. Please accept our sincere apologies for the inconvenience and disappointment caused.
Thank you again for bringing these matters to our attention. We wish you all the best in your future travels.
Best regards,
Leo
Duty Manager
Kommentar: 26. jul. 2026
Ophold: jul. 2026
Outstanding experience
Hotellets svar
Kommentar: 28. jul. 2026
Well thanks, you! Wish you could see the ear-to-ear smile over here. But a lil love note back will have to do: Dear Katie, we live for lighting up your stay, so come back soon and we’ll make sparks fly all over again.
Best regards,
Leo
Duty Manager
Kommentar: 20. jul. 2026
Ophold: jul. 2026
Kommentar: 4. jul. 2026
Ophold: jul. 2026
Fremragende beliggenhed
133 Russell Street, Melbourne, Melbourne, 3000, Australien|0,46 km fra byens centrum
Ind- og udtjekning
Tjek ind fra:
15.00
Tjek ud inden:
11.00
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Kæledyr er ikke tilladt
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