Best Western Plus Edmonds Harbor Inn
+ 72
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Hurtige fakta
Tjek ind fra: | 15.00 |
|---|---|
Tjek ud inden: | 11.00 |
Kæledyr | Kæledyr er ikke tilladt |
Faciliteter
Wi-Fi
Parkering
Aircondition
Pool
Døgnåben reception
Ikke-ryger
Mere om Best Western Plus Edmonds Harbor Inn
Best Western Plus Edmonds Harbor Inn
Dette hotel i Edmonds Harbor ligger 5 minutters kørsel fra færgeterminalerne til Kingston og har sæsonåben pool og spabad. Samtlige værelser har gratis trådløs internetadgang.
Anmeldelser fra 
Anonym rejsende
Kommentar: 29. aug. 2026
Ophold: aug. 2026
We had the front corner room that everyone passed by for breakfast and checkout, etc but we hears nothing. The room was silent. Bed amazing. Walkable to everywhere. Wonderful weekend stay for Edmonds Block Party and Saturday market.
Rejsende med familie
Kommentar: 1. aug. 2026
Ophold: jul. 2026
Edmonds is a gorgeous area to stay, but not at Best Western Plus
As a past resident of the Edmonds area who has stayed at this hotel several times over the years, I was disappointed to find it extremely poorly maintained. I hadn't been back in two years, and the quality has dropped to what I'd rate a 1-star level.
There were holes in the walls, stains on the carpets, a lack of bedding, and garbage/spills on the concrete outside our room. The AC sounded like a freight train, and cigarette smoke drifted into our windows from outside, despite WA state law prohibiting smoking. We escalated the issue to management on our first night and never heard back. We checked in again on the second day and still got no response. We ended up leaving early.
Downtown Edmonds itself is gorgeous — great walking, beaches, restaurants, shopping, and a wonderful Saturday market. I'd rate the location a solid 5 stars, just not this hotel.
There were holes in the walls, stains on the carpets, a lack of bedding, and garbage/spills on the concrete outside our room. The AC sounded like a freight train, and cigarette smoke drifted into our windows from outside, despite WA state law prohibiting smoking. We escalated the issue to management on our first night and never heard back. We checked in again on the second day and still got no response. We ended up leaving early.
Downtown Edmonds itself is gorgeous — great walking, beaches, restaurants, shopping, and a wonderful Saturday market. I'd rate the location a solid 5 stars, just not this hotel.
Hotellets svar
Kommentar: 3. aug. 2026
Thank you for taking the time to share your feedback, and we're especially sorry to hear that this visit didn't reflect the positive experiences you've had with us in the past.
We sincerely apologize for the maintenance issues you encountered, as well as the cleanliness concerns outside your room. That is not the experience we want any guest to have. We also regret that you felt your concerns weren't addressed during your stay. Responsive communication is something we take seriously, and we're sorry we fell short.
Regarding the cigarette smoke, while smoking is prohibited throughout our property in accordance with Washington state law, we unfortunately cannot always prevent guests from violating that policy. When we become aware of these situations, we address them as quickly as possible.
We're glad to hear you still enjoyed everything that makes downtown Edmonds such a special place, from the waterfront and local restaurants to the shops and Saturday market. We truly value your loyalty as someone who has stayed with us over the years, and it's disappointing to know we let you down on this visit.
Your comments have been shared with our team as we continue making improvements to the property and guest experience. We appreciate your honest feedback and hope you'll consider giving us another opportunity to provide the stay you've come to expect from us in the future.
Kyle Murray, GM
425-771-5021
manager@bwehi.com
We sincerely apologize for the maintenance issues you encountered, as well as the cleanliness concerns outside your room. That is not the experience we want any guest to have. We also regret that you felt your concerns weren't addressed during your stay. Responsive communication is something we take seriously, and we're sorry we fell short.
Regarding the cigarette smoke, while smoking is prohibited throughout our property in accordance with Washington state law, we unfortunately cannot always prevent guests from violating that policy. When we become aware of these situations, we address them as quickly as possible.
We're glad to hear you still enjoyed everything that makes downtown Edmonds such a special place, from the waterfront and local restaurants to the shops and Saturday market. We truly value your loyalty as someone who has stayed with us over the years, and it's disappointing to know we let you down on this visit.
Your comments have been shared with our team as we continue making improvements to the property and guest experience. We appreciate your honest feedback and hope you'll consider giving us another opportunity to provide the stay you've come to expect from us in the future.
Kyle Murray, GM
425-771-5021
manager@bwehi.com
Anonym rejsende
Kommentar: 11. aug. 2026
Ophold: aug. 2026
Great staff! So helpful and friendly. Nice outdoor pool and hot tub. Walking distance to the waterfront and the cute downtown.
Rejsende med familie
Kommentar: 2. aug. 2026
Ophold: aug. 2026
No blackout, not quiet, old, stained, dingy - but good breakfast!
The junior suite we had was old, tiny and dingy for $300+. While my cousins had king rooms down the hall that looked updated and spacious - even enough space for 8 people to gather after dinner for a night cap. There is no way we could fit more than 4 people in our tiny living room for any reason - the furniture was crammed in there with barely any walking room, especially with overnight suitcases. Our bedroom - which was supposed to have a Queen, well we could just barely walk around the double bed to the window. All the living room furniture was stained. The sofa was so stained, my husband took a throw and covered it.
The HVAC units on the 2 outside walls were loud and blew a hurricane, blowing the curtains - which barely even closed for privacy or blackout purposes. I was so upset I forgot to tip when one lady came up to help with the thermostat (I'm sorry!). She said our section was the newer section but they hadn't replaced the old thermostats with digital ones yet. I think she was confused, our room was way older than the rest of our family's rooms. The temperature was, thankfully, ok. These places should have quiet mini splits.
NO BLACKOUT - There were 3 layers of curtains - the inside drapes that did not close at all, the sheer center drapes and the blackout curtain on the window that came within 1" of closing, blown aside by the HVAC. The light on the smoke alarm directly faces the bed pillows and makes the room bright as the moon at night.
NO QUIET - We expressly asked for a quiet room when we made reservations months ago. When we called to confirm, we were told 'Edmonds is a very quiet town', but our room was adjacent to the ferry waiting area, which meant multiple lanes of cars accelerating as they left the boat around midnight (11:30 or 12:30AM depending on the day) and the first traffic arriving for departure at 5:30AM. An open window meant very loud traffic noise constantly.
BREAKFAST AND STAFF - The only reason I gave it a 3 of 10 is because of the breakfast in the restaurant, which was up to par and clean with plenty of good choices, good tasting, and nothing ran out even when the room was fairly full. The room was acoustically mellow, light, spacious. There were staff to ask questions. The front desk staff were also very cheerful and nice.
BLANKETS - Another suggestion - put TWO extra blankets in the dresser and two pillows for the sofa bed, not THREE pillows and one very very thin old blanket. That was basically a large dish towel, and there wasn't a comforter. We didn't open the sofa bed, so maybe the real blanket was in there. There were already extra pillows on the bed in the bedroom - but certainly no room for them.
WATER - water got hot in the sinks. There was enough pressure. One sink in the bathroom and one outside of it. The one inside required a lot of muscle to get the faucet to turn on.
End result - I would pay more to stay at a 4-5* hotel if there was one. This one does not deserve more than 2*.
The HVAC units on the 2 outside walls were loud and blew a hurricane, blowing the curtains - which barely even closed for privacy or blackout purposes. I was so upset I forgot to tip when one lady came up to help with the thermostat (I'm sorry!). She said our section was the newer section but they hadn't replaced the old thermostats with digital ones yet. I think she was confused, our room was way older than the rest of our family's rooms. The temperature was, thankfully, ok. These places should have quiet mini splits.
NO BLACKOUT - There were 3 layers of curtains - the inside drapes that did not close at all, the sheer center drapes and the blackout curtain on the window that came within 1" of closing, blown aside by the HVAC. The light on the smoke alarm directly faces the bed pillows and makes the room bright as the moon at night.
NO QUIET - We expressly asked for a quiet room when we made reservations months ago. When we called to confirm, we were told 'Edmonds is a very quiet town', but our room was adjacent to the ferry waiting area, which meant multiple lanes of cars accelerating as they left the boat around midnight (11:30 or 12:30AM depending on the day) and the first traffic arriving for departure at 5:30AM. An open window meant very loud traffic noise constantly.
BREAKFAST AND STAFF - The only reason I gave it a 3 of 10 is because of the breakfast in the restaurant, which was up to par and clean with plenty of good choices, good tasting, and nothing ran out even when the room was fairly full. The room was acoustically mellow, light, spacious. There were staff to ask questions. The front desk staff were also very cheerful and nice.
BLANKETS - Another suggestion - put TWO extra blankets in the dresser and two pillows for the sofa bed, not THREE pillows and one very very thin old blanket. That was basically a large dish towel, and there wasn't a comforter. We didn't open the sofa bed, so maybe the real blanket was in there. There were already extra pillows on the bed in the bedroom - but certainly no room for them.
WATER - water got hot in the sinks. There was enough pressure. One sink in the bathroom and one outside of it. The one inside required a lot of muscle to get the faucet to turn on.
End result - I would pay more to stay at a 4-5* hotel if there was one. This one does not deserve more than 2*.
Hotellets svar
Kommentar: 3. aug. 2026
Thank you for taking the time to provide such detailed feedback. We're truly sorry that your stay did not meet your expectations, especially for such an important family gathering.
We regret that the Junior Suite did not provide the comfort, space, or overall condition you were expecting. While our room layouts and sizes do vary throughout the hotel, we understand your disappointment when comparing your accommodations to those of your family members. We also apologize for the condition of the furnishings and appreciate you bringing those concerns to our attention.
We're sorry to hear that the HVAC system, window coverings, and outside noise impacted your ability to enjoy a restful night's sleep. While we cannot control activity at the nearby Washington State Ferry terminal, we understand how important a quiet room is, particularly when you've specifically requested one. Your comments regarding the blackout curtains, thermostat, and additional bedding have also been shared with our management team for review.
We do appreciate your kind words about our breakfast and our staff. It's wonderful to hear that you enjoyed the breakfast selection and that our front desk and restaurant team made a positive impression. We'll be sure to share your compliments with them, as they work hard to provide excellent service.
Guest feedback like yours helps us identify areas where we can improve, and we appreciate you taking the time to share both the positives and the areas where we fell short. We hope you'll consider giving us another opportunity in the future so we can provide you with a much better experience.
Kyle Murray, GM
425-771-5021
manager@bwehi.com
We regret that the Junior Suite did not provide the comfort, space, or overall condition you were expecting. While our room layouts and sizes do vary throughout the hotel, we understand your disappointment when comparing your accommodations to those of your family members. We also apologize for the condition of the furnishings and appreciate you bringing those concerns to our attention.
We're sorry to hear that the HVAC system, window coverings, and outside noise impacted your ability to enjoy a restful night's sleep. While we cannot control activity at the nearby Washington State Ferry terminal, we understand how important a quiet room is, particularly when you've specifically requested one. Your comments regarding the blackout curtains, thermostat, and additional bedding have also been shared with our management team for review.
We do appreciate your kind words about our breakfast and our staff. It's wonderful to hear that you enjoyed the breakfast selection and that our front desk and restaurant team made a positive impression. We'll be sure to share your compliments with them, as they work hard to provide excellent service.
Guest feedback like yours helps us identify areas where we can improve, and we appreciate you taking the time to share both the positives and the areas where we fell short. We hope you'll consider giving us another opportunity in the future so we can provide you with a much better experience.
Kyle Murray, GM
425-771-5021
manager@bwehi.com
Anonym rejsende
Kommentar: 31. jul. 2026
Ophold: jul. 2026
The Alaskan native desk clerk greeted us, answered every question we had and gave us excellent directions to places of interest and how to get to and reserve the ferry we needed the next day. There is a coffee pot with multiple selections available all day and chocolate chip cookies in the afternoon. The breakfast selection was outstanding. This is a wonderful and well run property with friendly and helpful staff in a convenient location in an artsy and delightful town- so glad we found it!
Fremragende beliggenhed
130 W Dayton St, Edmonds, 98020, USA|0,56 km fra byens centrum
Ind- og udtjekning
Tjek ind fra:
15.00
Tjek ud inden:
11.00
Godt at vide
Kæledyr er ikke tilladt
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Kontakt hotellet for at få flere oplysninger om at tilføje ekstra senge.
Best Western Plus Edmonds Harbor Inn: Ofte stillede spørgsmål
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