Wall Street - Maestro
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Hurtige fakta
Tjek ind fra: | 14.00 |
|---|---|
Tjek ud inden: | 12.00 |
Kæledyr | Kæledyr er tilladt mod et ekstra gebyr |
Faciliteter
Wi-Fi
Parkering
Aircondition
Transport til/fra lufthavnen
Spa
Døgnåben reception
Mere om Wall Street - Maestro
Wall Street - Maestro
Featuring a terrace and a 24-hour front desk, Wall Street - Maestro is set in the Primorsky district in Odessa, 300 metres from Deribasovskaya Street and 700 metres from Odessa Theatre of Opera and Ballet.
Anmeldelser fra 
Forretningsrejsende
UA
Kommentar: 17. sep. 2020
Ophold: sep. 2020
Great Hotel Great Staff
I stayed at the hotel for 4 nights and first of all I would like to express my gratitude to the Hotel's staff for their hospitality and hard work! I have made reservation through Expedia and something went wrong on their side assigning me to a superior standard double instead of Junior Suit. I brought this up to the management and Anna the manager resolved this issue timely and in the best manner! She told me that she and the management of the Hotel wants me to have the best time in Odessa and on the next day she managed to transfer me to the best number in the hotel! Overall it's a great place to stay and I will continue staying at Wall Street Hotel and would recommend to everyone.
Rejsende med familie
Kommentar: 15. okt. 2024
Ophold: okt. 2024
Never book this hotel with pets
Never book this hotel with pets.
Intro:
1) Before planning a holiday in honor of the Bday, we booked a hotel through a high level of selection and the possibility of accommodation with pets.
We aware staff of the dog.
The service of housing with a pet was paid additional to the fare.
2) When checking into the room, there was a dog bed, a bowl for food and water.
The bed was in begd condition.
On BDay, while we’ve been in the room, we told the staff that today we don’t need to clean your room (10/08/2024).
After this conversation, we left the dog in the room and went to celebrate the holiday.
2) At 6:30 p.m., we received a call from Administrator Yana, who informed me that our dog had left the hotel after the cleaner. The staff let him went out.
Negligence and customer orientation, which comes from a unhealthy mind:
1) As it turned out, the administrator on behalf of the hotel wanted to congrats on BDay. As a result, without our warned and asking, the administrator came to the room, the dog ran away.
2) Through those on that day, the concierge who can be at the entrance to the hotel and control the entrance and exit, being daily, and the doors were open, without any effort, he ran into the place and got lost.
//A dog of the Chihuahua breed, 3.5 kg of weight, losted in the center of a place cwowded by people.
Searching for a family member and no effort fron hotels’ staff: 1) In the period from 18:30 to 24:00 there was a searching for the pet. We walked around 27 km. It was impossible to find him.
All the locals with powerful forces managed to post publicity on local public pages on social networks FB, telegram and Instagram with publicity about the creature’s search.
2) On the side of the hotel, the help was taken away: - Printing advertisement, as we were glued by hand in the quarters of the order - No real essence of the information (circumstances, as was the story about the rest) - Absolute absence of active and passive activities on the side of the administration of the hotel (keruyuchy hotelel and administrator)
Next day - On security cameras, it was established that the dog in the period from 04:00 to 5:20 was lying at the entrance.
BUT neither the guard nor the administrator allowed the dog come in and did not inform us about it. The guard were just sleeping.
- About 5:30 I received a call from an girl who had seen the post and told me that she had seen our dog near the hotel.
I ran out of the hotel and continue searching
- At 11:00 a.m. we received a call from the hotel, in which we were informed that the administrator, on her way home, had noted the our dog - At 11:20, we spoke to administrator.
Hotel made compensation for the first visit to vet
As of the end of 10/09/2024: 1) our pet has an twistes knee
(the vets conclusions after fastening) 2) awfull mood 3) no worries from hotel about the pet
In conclusion: I do not recommend this hotel for accommodation with pets,1) the hotel and representatives are negligently placed to the level of reliability taken to ensure the safety of the minds of the creatures 2) do not take any responsibility for guests
Customer orientation is more important than a common sense. The hotel just follow the rulls without taking care of real customer nessecities. Taking pets to this hotel is very risky.
Intro:
1) Before planning a holiday in honor of the Bday, we booked a hotel through a high level of selection and the possibility of accommodation with pets.
We aware staff of the dog.
The service of housing with a pet was paid additional to the fare.
2) When checking into the room, there was a dog bed, a bowl for food and water.
The bed was in begd condition.
On BDay, while we’ve been in the room, we told the staff that today we don’t need to clean your room (10/08/2024).
After this conversation, we left the dog in the room and went to celebrate the holiday.
2) At 6:30 p.m., we received a call from Administrator Yana, who informed me that our dog had left the hotel after the cleaner. The staff let him went out.
Negligence and customer orientation, which comes from a unhealthy mind:
1) As it turned out, the administrator on behalf of the hotel wanted to congrats on BDay. As a result, without our warned and asking, the administrator came to the room, the dog ran away.
2) Through those on that day, the concierge who can be at the entrance to the hotel and control the entrance and exit, being daily, and the doors were open, without any effort, he ran into the place and got lost.
//A dog of the Chihuahua breed, 3.5 kg of weight, losted in the center of a place cwowded by people.
Searching for a family member and no effort fron hotels’ staff: 1) In the period from 18:30 to 24:00 there was a searching for the pet. We walked around 27 km. It was impossible to find him.
All the locals with powerful forces managed to post publicity on local public pages on social networks FB, telegram and Instagram with publicity about the creature’s search.
2) On the side of the hotel, the help was taken away: - Printing advertisement, as we were glued by hand in the quarters of the order - No real essence of the information (circumstances, as was the story about the rest) - Absolute absence of active and passive activities on the side of the administration of the hotel (keruyuchy hotelel and administrator)
Next day - On security cameras, it was established that the dog in the period from 04:00 to 5:20 was lying at the entrance.
BUT neither the guard nor the administrator allowed the dog come in and did not inform us about it. The guard were just sleeping.
- About 5:30 I received a call from an girl who had seen the post and told me that she had seen our dog near the hotel.
I ran out of the hotel and continue searching
- At 11:00 a.m. we received a call from the hotel, in which we were informed that the administrator, on her way home, had noted the our dog - At 11:20, we spoke to administrator.
Hotel made compensation for the first visit to vet
As of the end of 10/09/2024: 1) our pet has an twistes knee
(the vets conclusions after fastening) 2) awfull mood 3) no worries from hotel about the pet
In conclusion: I do not recommend this hotel for accommodation with pets,1) the hotel and representatives are negligently placed to the level of reliability taken to ensure the safety of the minds of the creatures 2) do not take any responsibility for guests
Customer orientation is more important than a common sense. The hotel just follow the rulls without taking care of real customer nessecities. Taking pets to this hotel is very risky.
Forretningsrejsende
Kommentar: 11. sep. 2021
Ophold: sep. 2021
Not a good experience
room 301. Very small room even without the minimum conditions to be a room for a 4 Star hotel. I was there for a business trip and I even did not have a small desk or table in the room. The table close to the bed is the fridge??? Unbelievable. restaurant is a very small room to be called as restaurant. Claustrophobic. Service almost does not exist. It is not an experience that I will repeat.
It was not a good experience and I will not repeat it.
It was not a good experience and I will not repeat it.
Forretningsrejsende
Kommentar: 19. feb. 2021
Ophold: feb. 2021
Communication
I had problem communicating with a member of staff. You would think a business hotel like this would have better speakers. Any way, well appointed rooms, central location still no noise are the best things about this hotel.
Hotellets svar
Kommentar: 4. mar. 2021
Dear guest, we are sorry that you have any misunderstandings with one of the hotel staff.
We are always attentive to our regular guests and try to meet them. Check in at the hotel at 14:00, you wanted to check in at 12:00, but your room was not ready yet, therefore, as an alternative, you were offered to check in earlier without paying in another room.
Hugged, Wall Street Team
We are always attentive to our regular guests and try to meet them. Check in at the hotel at 14:00, you wanted to check in at 12:00, but your room was not ready yet, therefore, as an alternative, you were offered to check in earlier without paying in another room.
Hugged, Wall Street Team
Forretningsrejsende
Kommentar: 19. jan. 2020
Ophold: jan. 2020
Superb business hotel
Superb business hotel with a true boutique touch. Attendance to every small detail, helpful and caring personnel and everything possible for breakfast.
Walls are a bit thin.
Greatest location. Recommended!
Walls are a bit thin.
Greatest location. Recommended!
Hotellets svar
Kommentar: 14. feb. 2020
Dear Guest! We are very glad that you enjoyed your stay in our hotel! Your ideal holiday is the main task in our work, so we individually approach each guest, taking into account all the wishes! We will be glad to see you again at our hotel!
Fremragende beliggenhed
Vitse Admirala Zhukova lane, 12, Prymors'kyi district, Odesa, 65026, Ukraine|0,3 km fra byens centrum
Ind- og udtjekning
Tjek ind fra:
14.00
Tjek ud inden:
12.00
Godt at vide
Kæledyr er tilladt mod et ekstra gebyr
Kontakt hotellet for at få flere oplysninger om at tilføje ekstra senge.
Wall Street - Maestro: Ofte stillede spørgsmål
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