Scandic Crown
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Hurtige fakta
Tjek ind fra: | 16.00 |
|---|---|
Tjek ud inden: | 12.00 |
Kæledyr | Kæledyr er tilladt mod et ekstra gebyr |
Faciliteter
Wi-Fi
Parkering
Pool
Fitnesscenter
Døgnåben reception
Restaurant
Mere om Scandic Crown
Scandic Crown
Dette moderne hotel ligger i centrum af Göteborg, blot 4 minutters gang fra Göteborgs hovedbanegård. Butikscentret Nordstan ligger 500 m derfra. I afslapningscentret på øverste etage er der gratis WiFi og udsigt over byen.
Anmeldelser fra 
Par
Kommentar: 21. aug. 2026
Ophold: aug. 2026
Very affordable! Highly recommend
Nice room on the 7th floor. Top class with wonderful staff! The breakfast buffet was great!
I'd like to come back here!
I'd like to come back here!
Hotellets svar
Kommentar: 28. aug. 2026
Kära gäst, stort tack för ditt fina omdöme det uppskattar vi massor. Härligt att höra att du uppskattade ert rum på 7:e våningen samt att ni fick ett fint bemötande av oss. Ha en fortsatt fin dag & varmt välkomna åter. Hälsningar Kim, receptionen Scandic Crown.
Grupperejsende
Kommentar: 21. aug. 2026
Ophold: aug. 2026
Perfect location and fantastic staff, but the ventilation lowers the overall impression
We stayed at Scandic Crown during a three-day trip to Gothenburg and overall had a good stay. The hotel has several big advantages, especially the location and the staff, but unfortunately there were also problems that affected our stay and especially the sleep.
Scandic Crown is only a couple of minutes' walk from Gothenburg Central Station, so the location is unbeatable. With the Central Station and Drottningtorget right nearby, you have access to large parts of the Västtrafik tram and bus network. We bought a day pass and could very easily get around and discover different parts of Gothenburg without needing to use a car or taxi.
The hotel also offers some nice facilities. There are also saunas and hot tubs that can be booked. As a hotel guest, there is also an option to borrow a bicycle for free for two hours, after which a fee applies. A very nice alternative for those who want to discover Gothenburg by bike.
Breakfast buffet is available and can be purchased, but we chose not to try it ourselves. Personally, I think it's a bit of a shame that breakfast is not included as standard in the room rate, especially at a hotel in this category. It is naturally stated at the time of booking what is included, but included breakfast would have improved the overall impression.
There were four of us and we had booked a family room with a double bed and a bunk bed. The room was clean and we had nothing to complain about the cleaning. The big problem for us was instead the ventilation and air circulation.
Already the first night we experienced that the room became hot and stuffy. In the morning around 9 we also woke up to heavy drilling somewhere in the building. We had been up late the night before and had counted on being able to sleep longer, so it was naturally not the best start to the stay. I understand that maintenance and work sometimes have to be carried out in a hotel, but as a guest, one would have liked to be informed in advance when the work involves so much noise in the morning.
Even the second night the air in the room was bad. We decided not to go down and complain again because as a guest, you don't want to have to point out the same problem every day. In hindsight, we should have done it earlier.
After two nights we returned to a room that was again very hot and stuffy and for the last night we therefore brought up the issue with the reception again. They took the situation seriously and sent up technicians who tried to help us. We received information that the hotel's air conditioning is centrally controlled and that fluctuating outdoor temperatures can affect how the system works.
When the problem could not be solved, we were offered to switch to a similar room on the same floor instead. Even there, the air circulation was limited, but thanks to the fact that it was windier outside, we could get in significantly more fresh air through the window. Together with two fans circulating the air, the last night was significantly better.
It is mainly the ventilation that lowers my grade. When four people share a family room, it is very quickly noticeable if the air circulation is not sufficient. At such a large and established hotel, it surprises me that the temperature control and ventilation can be such a problem. For my part, the sleep was affected so much that I did not feel properly rested during the stay.
I therefore hesitated to choose Scandic Crown again during a warmer period, especially if I traveled in a larger group where several people are to share the same room. A pleasant temperature and working ventilation are after all a fairly basic part of a hotel room.
However, the staff should have all the praise. The reception was consistently very pleasant, professional, and helpful, and the technicians did what they could to solve the situation. We never felt that our opinions were dismissed. On the contrary, the staff tried to find solutions and when the problem could not be fixed, we were given the opportunity to change rooms.
In summary, Scandic Crown has a fantastic location for those who want to discover Gothenburg, several good facilities, and above all, very nice staff. If the ventilation had worked better and we hadn't experienced the disturbance on the first morning, the overall impression would have been significantly higher.
My criticism is therefore mainly directed at the hotel's ventilation and the practical conditions in the room, not at the staff's handling. The staff did what they could with the circumstances that existed
Scandic Crown is only a couple of minutes' walk from Gothenburg Central Station, so the location is unbeatable. With the Central Station and Drottningtorget right nearby, you have access to large parts of the Västtrafik tram and bus network. We bought a day pass and could very easily get around and discover different parts of Gothenburg without needing to use a car or taxi.
The hotel also offers some nice facilities. There are also saunas and hot tubs that can be booked. As a hotel guest, there is also an option to borrow a bicycle for free for two hours, after which a fee applies. A very nice alternative for those who want to discover Gothenburg by bike.
Breakfast buffet is available and can be purchased, but we chose not to try it ourselves. Personally, I think it's a bit of a shame that breakfast is not included as standard in the room rate, especially at a hotel in this category. It is naturally stated at the time of booking what is included, but included breakfast would have improved the overall impression.
There were four of us and we had booked a family room with a double bed and a bunk bed. The room was clean and we had nothing to complain about the cleaning. The big problem for us was instead the ventilation and air circulation.
Already the first night we experienced that the room became hot and stuffy. In the morning around 9 we also woke up to heavy drilling somewhere in the building. We had been up late the night before and had counted on being able to sleep longer, so it was naturally not the best start to the stay. I understand that maintenance and work sometimes have to be carried out in a hotel, but as a guest, one would have liked to be informed in advance when the work involves so much noise in the morning.
Even the second night the air in the room was bad. We decided not to go down and complain again because as a guest, you don't want to have to point out the same problem every day. In hindsight, we should have done it earlier.
After two nights we returned to a room that was again very hot and stuffy and for the last night we therefore brought up the issue with the reception again. They took the situation seriously and sent up technicians who tried to help us. We received information that the hotel's air conditioning is centrally controlled and that fluctuating outdoor temperatures can affect how the system works.
When the problem could not be solved, we were offered to switch to a similar room on the same floor instead. Even there, the air circulation was limited, but thanks to the fact that it was windier outside, we could get in significantly more fresh air through the window. Together with two fans circulating the air, the last night was significantly better.
It is mainly the ventilation that lowers my grade. When four people share a family room, it is very quickly noticeable if the air circulation is not sufficient. At such a large and established hotel, it surprises me that the temperature control and ventilation can be such a problem. For my part, the sleep was affected so much that I did not feel properly rested during the stay.
I therefore hesitated to choose Scandic Crown again during a warmer period, especially if I traveled in a larger group where several people are to share the same room. A pleasant temperature and working ventilation are after all a fairly basic part of a hotel room.
However, the staff should have all the praise. The reception was consistently very pleasant, professional, and helpful, and the technicians did what they could to solve the situation. We never felt that our opinions were dismissed. On the contrary, the staff tried to find solutions and when the problem could not be fixed, we were given the opportunity to change rooms.
In summary, Scandic Crown has a fantastic location for those who want to discover Gothenburg, several good facilities, and above all, very nice staff. If the ventilation had worked better and we hadn't experienced the disturbance on the first morning, the overall impression would have been significantly higher.
My criticism is therefore mainly directed at the hotel's ventilation and the practical conditions in the room, not at the staff's handling. The staff did what they could with the circumstances that existed
Hotellets svar
Kommentar: 1. sep. 2026
Hej Samuels475, stort tack för du tog tiden att lämna ett omdöme & feedback det uppskattar vi massor. Underbart att höra att er tredagarresa i Göteborg har varit bra & att er vistelse i överlag har varit bra hos oss på Crown.
Jag beklagar att ni fick uppleva den stilla luften & ventilationen på ert rum. Tacksamt att ni sade till oss i reception så vi kunde ta den action vi kunde. Jag kommer ta vidare din feedback kring detta internt så ska vi se om vi kan få bukt eller justera den centrala ventilation vi har i dagsläget på hotellet.
Underbart att höra att ni fick ett fint & trevligt bemötande av oss kollegor, det skall jag dela vidare till mina kära kollegor.
Ha en fortsatt underbar dag & tack återigen för ditt omdöme.
Bästa hälsningar
Kim, receptionen
Scandic Crown.
Jag beklagar att ni fick uppleva den stilla luften & ventilationen på ert rum. Tacksamt att ni sade till oss i reception så vi kunde ta den action vi kunde. Jag kommer ta vidare din feedback kring detta internt så ska vi se om vi kan få bukt eller justera den centrala ventilation vi har i dagsläget på hotellet.
Underbart att höra att ni fick ett fint & trevligt bemötande av oss kollegor, det skall jag dela vidare till mina kära kollegor.
Ha en fortsatt underbar dag & tack återigen för ditt omdöme.
Bästa hälsningar
Kim, receptionen
Scandic Crown.
Par
Kommentar: 20. aug. 2026
Ophold: aug. 2026
Extremely good.
What an incredibly nice staff, always a smile, and a hello and how are you, the breakfast buffet is absolutely incredible. Would love to stay here again.
Hotellets svar
Kommentar: 21. aug. 2026
Kära gäst,
Tack för din fina recension! Det gör oss väldigt glada att läsa. Att du upplevde personalen som trevlig och välkomnande betyder mycket för oss. Extra roligt att höra att frukostbuffén uppskattades så mycket. Tack för att du tog dig tid att dela med dig av din upplevelse, och vi hoppas få nöjet att välkomna dig tillbaka nästa gång du är i Göteborg!
Bästa hälsningar,
Sofia
Tack för din fina recension! Det gör oss väldigt glada att läsa. Att du upplevde personalen som trevlig och välkomnande betyder mycket för oss. Extra roligt att höra att frukostbuffén uppskattades så mycket. Tack för att du tog dig tid att dela med dig av din upplevelse, och vi hoppas få nöjet att välkomna dig tillbaka nästa gång du är i Göteborg!
Bästa hälsningar,
Sofia
Andet
Kommentar: 19. aug. 2026
Ophold: aug. 2026
Wrong room, broken AC, and clogged sink
We stayed a weekend in August, and upon arrival we immediately knew we were given the wrong room. We booked a king crown room, but were given a different room that was also made for handicapable guests (that was surprisingly) much much smaller and hard to move around in for two people. We booked the same room as a friend, so we naturally compared and immediately noted the difference. The bathroom had no counter space and an old fabric shower curtain. The only place our suitcase could fit open took up the entire floor space on the side of the bed.
Our friend’s room had a wide hallway, furniture, cabinets, a spacious floorplan, and a bathroom with a Glassdoor shower and a full counter. Again, we booked the same room type.
We went down to let them know that we seems to have gotten the wrong room, and the front desk said there was nothing they could do as they were fully booked and to check again the next day. We explained that it wasn’t the room we booked and they tried to convince us it was, not knowing our friend booked the same room type and got the correct one. So we checked again the next day and they decided that day they weren’t allowing room switches, and were still fully booked. They said to come back later to check for cancellations.
Meanwhile, our thermostat/fan unit in the room was broken and the sink was clogged. The toilet seat was loose and there was an exposed sharp metal attachment plate for what looked like hanging soap at one point above the sink. We had two technicians come and test the AC and fix the sink. We never heard anything from the technicians after testing the airflow and it was still very hot and hard to sleep the entire weekend. The ones who cleaned the sink left a brown funky stain after they cleared it.
We went down again and complained that all of this was kind of hard to accept, getting the wrong room, and also not having proper airflow and a clogged sink when we knew we were paying the same price for a room we didn’t get. We had two mornings left and they tried to make up for this by given us a breakfast ticket each for only one of the mornings left. They ended the conversation with because we booked with hotels.com and not Scandic directly, there was nothing they could do to fix our room error.
So moral of the story, I guess Scandic gives different tiers of service depending on where you book through.
Honestly was is really sad about the whole thing is the bad state of the handicapable rooms.
Our friend’s room had a wide hallway, furniture, cabinets, a spacious floorplan, and a bathroom with a Glassdoor shower and a full counter. Again, we booked the same room type.
We went down to let them know that we seems to have gotten the wrong room, and the front desk said there was nothing they could do as they were fully booked and to check again the next day. We explained that it wasn’t the room we booked and they tried to convince us it was, not knowing our friend booked the same room type and got the correct one. So we checked again the next day and they decided that day they weren’t allowing room switches, and were still fully booked. They said to come back later to check for cancellations.
Meanwhile, our thermostat/fan unit in the room was broken and the sink was clogged. The toilet seat was loose and there was an exposed sharp metal attachment plate for what looked like hanging soap at one point above the sink. We had two technicians come and test the AC and fix the sink. We never heard anything from the technicians after testing the airflow and it was still very hot and hard to sleep the entire weekend. The ones who cleaned the sink left a brown funky stain after they cleared it.
We went down again and complained that all of this was kind of hard to accept, getting the wrong room, and also not having proper airflow and a clogged sink when we knew we were paying the same price for a room we didn’t get. We had two mornings left and they tried to make up for this by given us a breakfast ticket each for only one of the mornings left. They ended the conversation with because we booked with hotels.com and not Scandic directly, there was nothing they could do to fix our room error.
So moral of the story, I guess Scandic gives different tiers of service depending on where you book through.
Honestly was is really sad about the whole thing is the bad state of the handicapable rooms.
Hotellets svar
Kommentar: 21. aug. 2026
Dear Sylvie,
Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations.
We would like to clarify that our King Crown rooms, like many of our room categories, vary in layout and size. Our standard room inventory ranges from approximately 15 to 22 square meters, which means that rooms within the same category can look and feel different depending on their location and design. Some rooms are also adapted to meet accessibility requirements, which may affect the room's layout and furnishings.
That said, we sincerely regret that you experienced issues with the room's maintenance and comfort during your stay. Problems such as the airflow, clogged sink, and other maintenance concerns fall below the standard we aim to provide, and we apologize for the inconvenience caused.
We also understand your frustration regarding the room assignment and the fact that we were unable to offer a room change during a particularly busy period. While occupancy levels can occasionally limit the options available, we recognize that this did not improve your experience.
Please be assured that your comments have been shared with the relevant teams for review and follow-up.
Please contact us directly if you wish to discuss this further.
Sincerely,
Sofia
Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations.
We would like to clarify that our King Crown rooms, like many of our room categories, vary in layout and size. Our standard room inventory ranges from approximately 15 to 22 square meters, which means that rooms within the same category can look and feel different depending on their location and design. Some rooms are also adapted to meet accessibility requirements, which may affect the room's layout and furnishings.
That said, we sincerely regret that you experienced issues with the room's maintenance and comfort during your stay. Problems such as the airflow, clogged sink, and other maintenance concerns fall below the standard we aim to provide, and we apologize for the inconvenience caused.
We also understand your frustration regarding the room assignment and the fact that we were unable to offer a room change during a particularly busy period. While occupancy levels can occasionally limit the options available, we recognize that this did not improve your experience.
Please be assured that your comments have been shared with the relevant teams for review and follow-up.
Please contact us directly if you wish to discuss this further.
Sincerely,
Sofia
Anonym rejsende
Kommentar: 16. aug. 2026
Ophold: aug. 2026
We had a nice stay here. The breakfast was great and the room comfortable but very small and a bit dated. It didn’t look much like the photos. The spa and sauna were great.
Fremragende beliggenhed
Polhemsplatsen 3, Stampen, Göteborg, 41111, Sverige|0,21 km fra byens centrum
Ind- og udtjekning
Tjek ind fra:
16.00
Tjek ud inden:
12.00
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