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Sleeperdorm - Hostel

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Mere om Sleeperdorm - Hostel

Sleeperdorm - Hostel

amenities - Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hostel include complimentary wireless internet access, an arcade/game room, and a vending machine. dining - Grab a bite from the snack bar/deli, or stay in and take advantage of the hostel's room service (during limited hours). English breakfasts are available for a fee. business_amenities - Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite. rooms - Make yourself at home in one of the 12 guestrooms. Complimentary wired and wireless internet access is available. Bathrooms have bathtubs or showers and spring water baths. Conveniences include safes and desks, and housekeeping is provided daily. attractions - Distances are displayed to the nearest 0.1 mile and kilometer. Leazes Park - 0.9 km / 0.5 mi Newcastle-upon-Tyne Discovery Museum - 0.9 km / 0.5 mi Chinatown - 0.9 km / 0.6 mi O2 Academy Newcastle - 1 km / 0.6 mi St. James' Park - 1 km / 0.6 mi Eldon Square Shopping Centre - 1.1 km / 0.7 mi The Gate - 1.2 km / 0.7 mi Grainger Market - 1.3 km / 0.8 mi Bigg Market - 1.3 km / 0.8 mi Central Arcade - 1.5 km / 0.9 mi Grey's Monument - 1.5 km / 0.9 mi University of Newcastle-upon-Tyne - 1.5 km / 0.9 mi Newcastle-upon-Tyne Theatre Royal - 1.6 km / 1 mi Utilita Arena Newcastle - 1.6 km / 1 mi Northumberland Street - 1.6 km / 1 mi The nearest major airport is Newcastle Intl. Airport (NCL) - 10.8 km / 6.7 mi location - With a stay at Sleeperdorm - Hostel in Newcastle-upon-Tyne (Elswick), you'll be within a 5-minute drive of St. James' Park and Quayside. This hostel is 11.1 mi (17.8 km) from Beamish Open Air Museum and 0.5 mi (0.8 km) from Newcastle-upon-Tyne Discovery Museum. headline - Near St. James' Park

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Nævnt af rejsende
Rejsende med familie

UK

Kommentar: 11. jul. 2024

Ophold: jul. 2024

Has gone bust!!

This hotel has gone bust!! Do not under any circumstances book here. I paid £698 for a twelve night stay in August in full as early as February. Then suddenly in July I got a message stating the roof collapsed and sleeperdorm does not exist anymore. When I asked for a refund, I have been ignored and now I will be taking them to court. Be warned!! They took my money very quickly, but don't want to give it back, despite not providing any service.
Rejsende med familie

Kommentar: 20. sep. 2023

Ophold: sep. 2023

Greed

*Original review on Booking.com
*In response to your previous reply: I paid for 2 adults… my small 5 year old easily could have shared. There was no need to charge extra. I could have stayed at the Grand hotel in Gosforth for less and been a lot more comfortable with a pool. The area is terrible… unsafe and the owners were arguing beneath us. Walls are paper thin. The room had a triple bunk bed and a single bunk bed crammed into a tiny room. No heating and thin broken mattress. There was no soap and paying £75 a night for a run down hostel with no towels or soap to wash hands and everything else wrong is a complete shambles. Shame on you!
Grupperejsende

Kommentar: 27. jul. 2023

Ophold: jul. 2023

Not for everyone

Very basic. Good for a group of lads who don't intend to be in room long. Very cramped room. Sneaky 50 quid deposit at check in. Payable by cash or bank transfer only. Bed surprisingly comfy but room very warm with 9 men in. Served it's purpose but that's it.
Grupperejsende

Kommentar: 3. okt. 2022

Ophold: okt. 2022

AVOID AT ALL COSTS

We arrived at the property ‘with parking’ there is no carpark just a disgusting residential street with rubbish everywhere that looks the kind of area you would come back to find your car missing, we walked around to the front and entered reception to two men that spoke poor English were on the desk, they were rude, they gave us paper work and told we had to pay a £50 damage deposit, I questioned this as the paperwork and policy on booking states £20; he mentioned about a group that had broke a shower tray and it cost £500 to repair (I doubt anything in this place cost £500) and now it’s £50, we had just driven 5 a half hours and didn’t know the area, so just paid the £50, at this point we were told there is a room where the tea and coffee & fridge is, it’s not in room as implied and that towels are charged at £1 each and that if we get cold we need to ask at reception for the heat to be put on bearing in mind this is a £68 per night room, I was a little taken aback. We were then told the room was on the top floor, so we headed up the stairs past they ‘gym’ which is random pieces of gym equipment in the corridor of each floor and as soon as we opened the door the smell of damp/mould hit you despite the sky light window being wide open, it has clearly been leaking for some time there was a huge patch of damp on the wall below, and a stain on the radiator cover, I dread to think what it’s like behind there, we went straight down to reception and asked for a different room, he told me to come with him and tell him the problem, so I went back up and said that the huge damp patch on the wall is not acceptable and the room stinks, he got very defensive; almost shouting and told me there is nothing wrong it’s been fixed at this point I knew there was going to be a big problem so I managed to snap a few pictures before he told me to get out of the room, we went down to reception and I asked if we could be put in a different room, we were told we need to pay more money, obviously we refused, the owner become quite irate and defensive when we asked for a refund and really quite frightening too, told us there is nothing wrong with the room, I told him I cannot stay in there I have asthma and damp can make me ill, I said we will have to find somewhere else and I want a refund he tried to refund the £50 damage deposit to my credit card that I had used on my Apple Pay and it wouldn’t work he asked me to leave my bank details and he would sort it out, I told him I didn’t feel comfortable with that, at this point he became patronising and said what do you think I’m going to do? I responded by saying I have no idea I don’t know you and I’m not comfortable leaving banking information, then I asked if he could refund my other card, he made me sign a receipt but so far the money has not gone back into my account, as I felt really scared and intimidated I forgot to get receipt we then asked for a refund on the room he refused shouted at us to ring booking.com as we paid them not him and he doesn’t have our money and swore at us and told us to leave, we did as we were frightened, as we left he got on the phone and as we walked around the back to where the car was a taxi was there and a man leaning up against it stared at us as we loaded our things back into our car, could have been coincidence but it was really unnerving.
We booked a premier inn, once there I contacted booking.com who advised me to email over the proofs we had as the hotel is refusing to refund the stay, to show them the condition of the room I emailed the pictures I had taken & a receipt for the premier inn and I honestly thought it would be a simple refund based on the experience we had but so far no joy, I have escalated this and I’m yet be refunded. I also have not received damage deposit of £50 back. I will be wary of using booking.com again as they are happy to take the money but so far have not come through in refunding this horrendous experience. In my opinion this hotel needs to be taken off booking.com as it is not a safe or clean place to stay. In all I’m out of pocket £68 for the room we didn’t stay in, £50 for the damage deposit that so far has not been returned and £108 for a premier inn.
Grupperejsende

UK

Kommentar: 2. okt. 2022

Ophold: sep. 2022

Worst hotel I have ever visited!

We didn’t even stay here! Looked at the photos and it looked nice when we booked. After a five hour drive we turned up to the “free car park” to find a dirty dingy back alley way, we’re greeted by a very rude man clearly running a taxi rank from his reception who wanted £50 as a holding fee rather than the £20 that was stated on his paper work. Got very defensive when we questioned it! Said it was. A “new thing” due to someone causing lots of damage. (Research when we came back he had been charging people this unexpected fee for a year now, plenty of time to update paperwork!) We paid begrudgingly due to the differing amount in the paperwork and went up to the room, opened the door, the stench hit our nostrils, even the open window didn’t get rid of it! Looked at the peeling paintwork on the wall and the leaking loft window. Could have dealt with the smallness if it was clean but it was literally uninhabitable!!! Went and spoke to the manager to say the room was not acceptable especially with the damp, asked for another room, he wanted more money off us. We asked for a refund so we could find something else, he swore at us made us feel very frightened and intimidated. His response was ring booking.com. We then had a nightmare trying to get the £50 extra we had just paid. He wanted us to leave our bank account number til later in the evening. Certainly not! He was rude and aggressive I. The way he spoke. We rang booking.com who told us it was up to him to refund us as he had our money! He had a friend sat at the desk with him who clearly felt uncomfortable by the managers actions. As we were leaving he went on the phone. When we walked back round to the back there was an intimidating man in a taxi watching us. All in all an awful experience!!!! Read the reviews on booking.com which we should have done first in reflection and we are certainly not the first! This place need’s shutting down! And the manager needs some lessons in customer service! Luckily we managed to get booked into premier inn. Wouldn’t have stayed in that room even if we had been paid! Whole experience was quite frightening and traumatic!

Beliggenhed

3,5

52 Elswick Road, Newcastle upon Tyne, Newcastle upon Tyne, NE4 6JH, Storbritannien|1,7 km fra byens centrum

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Sleeperdorm - Hostel: Ofte stillede spørgsmål

Sleeperdorm - Hostel ligger 1.7 km fra centrum i Newcastle upon Tyne.
Sleeperdorm - Hostel ligger i Newcastle upon Tyne, Storbritannien og er 1.7 km fra centrum i Newcastle upon Tyne.
På Sleeperdorm - Hostel kan du tjekke ind fra kl. 14.00, og du skal tjekke ud senest kl. 11.00.
Nej, det er ikke muligt at parkere ved Sleeperdorm - Hostel. Hvis du leder efter et hotel, hvor du kan parkere, skal du filtrere efter steder med "Parkering" under "Faciliteter" i søgeresultaterne.
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