Ibis Amman
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Hurtige fakta
Tjek ind fra: | 14.00 |
|---|---|
Tjek ud inden: | 12.00 |
Kæledyr | Kæledyr er tilladt mod et ekstra gebyr |
Faciliteter
Wi-Fi
Parkering
Aircondition
Transport til/fra lufthavnen
Fitnesscenter
Døgnåben reception
Mere om Ibis Amman
Ibis Amman
Ibis Amman byder på moderne indkvartering overfor Amman Mall og ligger omgivet af byens erhvervsliv og diplomatiske kvarter. Jordan Universitet ligger i nærheden, og Queen Alia Lufthavn ligger 30 minutters kørsel derfra.
Anmeldelser fra 
Forretningsrejsende
Kommentar: 12. aug. 2026
Ophold: aug. 2026
One of the worst hotels in Jordan
One of the worst hotels I've ever stayed in.
Firstly, the rooms are not clean and the towels are not clean at all.
Secondly, the breakfast was terrible. It was the first time in my life I've stayed in a hotel and the food was spoiled and inedible. For example, the baba ghanoush (a spicy tomato dip) was unfit for consumption. Also, today I found moldy pastries. I told them, but there was no response or concern whatsoever. This was the worst hotel experience I've ever had.
Firstly, the rooms are not clean and the towels are not clean at all.
Secondly, the breakfast was terrible. It was the first time in my life I've stayed in a hotel and the food was spoiled and inedible. For example, the baba ghanoush (a spicy tomato dip) was unfit for consumption. Also, today I found moldy pastries. I told them, but there was no response or concern whatsoever. This was the worst hotel experience I've ever had.
Hotellets svar
Kommentar: 18. aug. 2026
ضيفنا العزيز
بعد التحیة
نشكركم على إيجاد الوقت لتخبرنا عن تجربتكم فى فندقنا ايبيس عمان
نحن نأسف أن تجربتكم لم تحظى التوقعات الخاصة بكم.
لكننا نود أن نفیدكم بأننا نسعى جاھدين لتوفیر خدمة ممیزة لكل ضیف وبالتالى ملاحظتكم مھمة جدا لنا. من ھنا نود أن نعلمكم بأننا
نتخذ كافة التدابیر المناسبة لمعالجة المشاكل، بل محاولة منعھا قبل حدوثھا
نحن نقدر إھتمامكم و نطلب من سیادتكم اتاحتنا فرصة أخرى لكى نقدم لكم خدمة أحسن فى المستقبل القريب
مع خالص الشكر و التقدير
لماء المصاروة
مدير إدارة الغرف
بعد التحیة
نشكركم على إيجاد الوقت لتخبرنا عن تجربتكم فى فندقنا ايبيس عمان
نحن نأسف أن تجربتكم لم تحظى التوقعات الخاصة بكم.
لكننا نود أن نفیدكم بأننا نسعى جاھدين لتوفیر خدمة ممیزة لكل ضیف وبالتالى ملاحظتكم مھمة جدا لنا. من ھنا نود أن نعلمكم بأننا
نتخذ كافة التدابیر المناسبة لمعالجة المشاكل، بل محاولة منعھا قبل حدوثھا
نحن نقدر إھتمامكم و نطلب من سیادتكم اتاحتنا فرصة أخرى لكى نقدم لكم خدمة أحسن فى المستقبل القريب
مع خالص الشكر و التقدير
لماء المصاروة
مدير إدارة الغرف
Anonym rejsende
Kommentar: 6. aug. 2026
Ophold: aug. 2026
I checked in at 2 am , my trip was for one night , i got a non smoking room but the smell of the room is cigarette smoke o called the reception, they said fully booked
I checked online rooms are available, i left the room at 10 am
The room’s furniture is old and the bathroom needs maintenance
I checked online rooms are available, i left the room at 10 am
The room’s furniture is old and the bathroom needs maintenance
Solorejsende
Kommentar: 12. jul. 2026
Ophold: jul. 2026
Bad reception
The reception staff asked me to pay a deposit for a second night’s stay even though I hadn’t decided whether I would stay another night. I found this unreasonable and felt pressured to make a decision before I was ready. I believe guests should be given the chance to decide on extending their stay without being asked to pay in advance for a night they haven’t confirmed.
Hotellets svar
Kommentar: 13. jul. 2026
Dear ELpasha luxury,
Thank you for sharing your experience.
I’m sorry you felt pressured when asked about the deposit for a potential second night. Guests should always feel comfortable making decisions at their own pace, and we regret that this wasn’t the case for you. We’re reviewing our communication process with the reception team to ensure future guests are given clear information without feeling rushed.
We appreciate your feedback and hope to serve you better next time.
Kind Regards
Lama’ Almasarwah
Rooms Division Manager
Thank you for sharing your experience.
I’m sorry you felt pressured when asked about the deposit for a potential second night. Guests should always feel comfortable making decisions at their own pace, and we regret that this wasn’t the case for you. We’re reviewing our communication process with the reception team to ensure future guests are given clear information without feeling rushed.
We appreciate your feedback and hope to serve you better next time.
Kind Regards
Lama’ Almasarwah
Rooms Division Manager
Forretningsrejsende
Kommentar: 18. jun. 2026
Ophold: jun. 2026
Loyal ALL Accor member. Disappointed by poor service, unnecessary procedures, and unprofessional treatment by Adel at ib
I have been a loyal ALL – Accor member and have stayed at ibis hotels on multiple occasions. Unfortunately, my recent experience at ibis was very disappointing.
Despite my membership status and previous stays, I was asked to complete additional and unnecessarily complicated procedures without any clear explanation. Rather than being treated as a valued returning guest, I felt unwelcome.
The most disappointing part was my interaction with Ismail. His attitude was unprofessional, and during our conversation I was told, “If you don’t like it, find another hotel.” Such a response is unacceptable in the hospitality industry and does not reflect the customer service standards I expect from ibis and Accor.
I hope Daniel and the hotel management review this incident seriously. Guests deserve to be treated with respect, especially loyal members who choose to stay with the brand repeatedly.
Despite my membership status and previous stays, I was asked to complete additional and unnecessarily complicated procedures without any clear explanation. Rather than being treated as a valued returning guest, I felt unwelcome.
The most disappointing part was my interaction with Ismail. His attitude was unprofessional, and during our conversation I was told, “If you don’t like it, find another hotel.” Such a response is unacceptable in the hospitality industry and does not reflect the customer service standards I expect from ibis and Accor.
I hope Daniel and the hotel management review this incident seriously. Guests deserve to be treated with respect, especially loyal members who choose to stay with the brand repeatedly.
Hotellets svar
Kommentar: 23. jun. 2026
Dear Valued Guest,
Thank you for taking the time to share your feedback and for your continued loyalty as an ALL – Accor member. We sincerely regret that your recent experience did not meet your expectations.
We would like to clarify that the additional deposit requested during your stay was not related to your membership status. This measure was implemented based on a previous stay during which an extension request was communicated to our team; however, the departure was completed without finalizing the extension arrangements at the reception desk. As a result, our team followed an internal procedure designed to ensure a smooth and secure stay for both our guests and the hotel.
We are also concerned by your comments regarding your interaction with our team member. Providing courteous and professional service is one of our core priorities, and your feedback has been shared with the relevant management team for review.
We value your loyalty and appreciate your continued trust in our hotel and the Accor brand. We hope to have the opportunity to welcome you again and provide you with a much more positive experience in the future.
Kind Regards
Lama’ Almasarwah
Rooms Division Manager
Thank you for taking the time to share your feedback and for your continued loyalty as an ALL – Accor member. We sincerely regret that your recent experience did not meet your expectations.
We would like to clarify that the additional deposit requested during your stay was not related to your membership status. This measure was implemented based on a previous stay during which an extension request was communicated to our team; however, the departure was completed without finalizing the extension arrangements at the reception desk. As a result, our team followed an internal procedure designed to ensure a smooth and secure stay for both our guests and the hotel.
We are also concerned by your comments regarding your interaction with our team member. Providing courteous and professional service is one of our core priorities, and your feedback has been shared with the relevant management team for review.
We value your loyalty and appreciate your continued trust in our hotel and the Accor brand. We hope to have the opportunity to welcome you again and provide you with a much more positive experience in the future.
Kind Regards
Lama’ Almasarwah
Rooms Division Manager
Par
Kommentar: 10. jun. 2026
Ophold: jun. 2026
The worst hotel experience of my life
It was a very bad experience…the customer service was terrible…an hour after requesting the luggage, I had to go downstairs and take them to the room myself. In addition, the bed and pillows were uncomfortable and the bathrooms were unclean.
Hotellets svar
Kommentar: 14. jun. 2026
الدكتور اسلام
نشكرك على مشاركتنا تجربتك، ونعتذر بصدق عن الإزعاج الذي واجهته خلال إقامتك معنا.
نأسف لسماع أن مستوى الخدمة لم يكن بالمستوى المتوقع، وخاصة فيما يتعلق بالتأخير في نقل الحقائب إلى الغرفة، بالإضافة إلى ملاحظاتك حول راحة السرير والوسائد ونظافة الحمام. هذه ليست المعايير التي نسعى لتقديمها لضيوفنا.
لقد تم نقل ملاحظاتك إلى الإدارات المعنية لمراجعتها واتخاذ الإجراءات اللازمة لتحسين مستوى الخدمة والجودة. نقدر ملاحظاتك لأنها تساعدنا على تطوير تجربتنا المقدمة للضيوف.
نأمل أن تمنحنا فرصة أخرى في المستقبل لنقدم لك تجربة أفضل تعكس مستوى الضيافة الذي نطمح إليه.
مع خالص الشكر و التقدير
لماء المصاروة
مدير إدارة الغرف
نشكرك على مشاركتنا تجربتك، ونعتذر بصدق عن الإزعاج الذي واجهته خلال إقامتك معنا.
نأسف لسماع أن مستوى الخدمة لم يكن بالمستوى المتوقع، وخاصة فيما يتعلق بالتأخير في نقل الحقائب إلى الغرفة، بالإضافة إلى ملاحظاتك حول راحة السرير والوسائد ونظافة الحمام. هذه ليست المعايير التي نسعى لتقديمها لضيوفنا.
لقد تم نقل ملاحظاتك إلى الإدارات المعنية لمراجعتها واتخاذ الإجراءات اللازمة لتحسين مستوى الخدمة والجودة. نقدر ملاحظاتك لأنها تساعدنا على تطوير تجربتنا المقدمة للضيوف.
نأمل أن تمنحنا فرصة أخرى في المستقبل لنقدم لك تجربة أفضل تعكس مستوى الضيافة الذي نطمح إليه.
مع خالص الشكر و التقدير
لماء المصاروة
مدير إدارة الغرف
Beliggenhed
61 Mohd Fayadh, Qassem Al-Assaf St, Al-Jami'ah Sub-District, Amman, 11110, Jordan|6,81 km fra byens centrum
Ind- og udtjekning
Tjek ind fra:
14.00
Tjek ud inden:
12.00
Godt at vide
Kæledyr er tilladt mod et ekstra gebyr
Recently, there are risks in the security situation in Jordan, and the relevant situation is still developing. In view of the current special circumstances, tourists are advised to travel with caution. If you are already there, please be sure to pay close attention to the development of the local situation, strengthen security precautions, and make emergency preparations.
Ekstra senge findes mod et ekstra gebyr, afhængigt af værelsets størrelse.
Ibis Amman: Ofte stillede spørgsmål
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