Château Voltaire
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Hurtige fakta
Tjek ind fra: | 15.00 |
|---|---|
Tjek ud inden: | 12.00 |
Kæledyr | Kæledyr tilladt |
Faciliteter
Wi-Fi
Aircondition
Transport til/fra lufthavnen
Pool
Spa
Døgnåben reception
Mere om Château Voltaire
Château Voltaire
Château Voltaire har en god beliggenhed i Paris og har aircondition, en restaurant, gratis wi-fi og en bar. Dette hotel har 5 stjerner. Alle enheder har by, og gæsterne har adgang til en indendørs pool og en sauna.
Anmeldelser fra 
Anonym rejsende
Kommentar: 11. maj 2026
Ophold: apr. 2026
Beautiful hotel. Great AC (they adjust at the desk) and the decor is such a vibe. Quiet and beautiful rooms and an excellent restaurant I ate at 4 times during a work trip.
Solorejsende
Kommentar: 10. nov. 2025
Ophold: nov. 2025
Horrible, Rude and dirty
Up until the check in everything was great. They were very responsive over WhatsApp, got a couple dinner reservations for us and replied about anything we may have been interested in. They did alert as 24 hours in advance that none of the amenities would be working when we checked in but that they’d hope to have them fixed which if they had sent that earlier we would have chosen another hotel. They also left a piece of pa-we in the room upon arrival that they’d be doing alarm tests that morning at 8am which again, if they had told us that beforehand we would have chosen another hotel. As soon as we checked in that’s when it all went down hill. We had already paid for the entire stay and were told we had to put a thousand euros down for “incidentals”. We then proceed to pay that, we go up to our room and it’s not at all as described. The room was smaller then described, the ac didn’t work, we go into the bathroom and it is beyond freezing because there is no way to heat the bathroom and if is the start of November so the bathroom was almost unusable. The walls were all beat up and we then look out the window and the view of this almost thousand euro a night room was of a graffiti covered alley way with scaffolding in one direction and a homeless woman appearing to be going to the bathroom on the street. We go downstairs and ask if they might have another room because that one was just not pleasant and they proceed to show one other room that they had available as it’s not a very big hotel and that room was smaller then the room we had already. We asked to speak to a manager because we were not happy at all with the state of the hotel and wanted to check out, we then were told no manager was available and that she would be in the next day. I’m not sure how a hotel doesn’t have a a manager on staff at all times but since we couldn’t do anything about it that day we decided to spend the night and see if we liked the hotel just to sleep as that’s the main purpose of a hotel room. We hated it. The room was beyond stuffy as the ac didn’t work (which we had told the front desk about and obviously they didn’t have anyone to send up to fix it either), the blackout curtains didn’t close at all so the room was so bright the entire night and pretty sure the sheets weren’t clean either as I saw stains on them. The next morning we went downstairs to have breakfast and then speak to the manager who again they said was not available and that she was somewhere around the building. We tell them that the room is not working for us and that we’d like to just check out and we would happily pay for the one night we stayed and if they could refund the rest. They said they’d forward the message to the manager and let us know what she says. Not sure why the general manager refused to meet us but that’s what happened. I then get a call in the room from one of the receptionists saying she spoke to the manager and that they will not refund us and that the room and the view from it all depended on “if you have taste you’d like it” which was so beyond rude. We decided at that point to just check out and go some where else. At checkout we called down to ask them to bring out bags down and they refused to even answer the phone even calling multiple times so we had to bring them down ourselves. We told them for a alleged 5 star hotel this is the worst customer service and idk how you could speak to a customer like that. then the receptionist who made the comment about having taste apologized for how rude she was and said that she would take it into account and make sure it wouldn’t happen again. I didn’t check into this hotel to teach you hospitality skills? I checked into this hotel to have a good experience and in less then 24 hours this hotel went from very excited to we need to get out of this dump. I have written statements from the general manager as well apologizing for their behavior and acknowledges every complaint and issue wrong with the room and hotel and yet they refused to do anything about it even when we offered a good will gesture of paying for the night we had stayed. This is just money hungry catfish hotel with horrible customer service and you should avoid it at all costs which is so unfortunate because I have had people stay here and they enjoyed their experience but I told them what happened and showed them pictures of the room and they were in shock at how horrible the room and service was to me. 0/5 stars if I could rate it that.
Hotellets svar
Kommentar: 15. dec. 2025
Dear Gabriel,
We are truly sorry that your stay did not meet your expectations.
As previously communicated during our extensive correspondence following your departure, we carefully addressed each of the concerns raised and provided detailed explanations regarding the circumstances surrounding your stay.
We regret to see that a number of points presented in this public review are inaccurate and differ from the facts discussed during our exchanges.
Additionally, several issues mentioned here were not brought to our attention during your stay or at the time of departure, which prevented us from having the opportunity to address them promptly and appropriately while you were on property.
At all times, our team strives to act with professionalism and to provide attentive service, and we are disappointed that your experience did not reflect the standards we aim to uphold.
We appreciate your feedback and sincerely regret that we were unable to change the outcome of your stay.
We wish you well in your future travels.
Emilie P., Managing Director
We are truly sorry that your stay did not meet your expectations.
As previously communicated during our extensive correspondence following your departure, we carefully addressed each of the concerns raised and provided detailed explanations regarding the circumstances surrounding your stay.
We regret to see that a number of points presented in this public review are inaccurate and differ from the facts discussed during our exchanges.
Additionally, several issues mentioned here were not brought to our attention during your stay or at the time of departure, which prevented us from having the opportunity to address them promptly and appropriately while you were on property.
At all times, our team strives to act with professionalism and to provide attentive service, and we are disappointed that your experience did not reflect the standards we aim to uphold.
We appreciate your feedback and sincerely regret that we were unable to change the outcome of your stay.
We wish you well in your future travels.
Emilie P., Managing Director
Par
Kommentar: 23. apr. 2026
Ophold: apr. 2026
Fantastic!
Fantastic hotel! Super well located, amazing room, impeccable service! Sensational restaurant tb!!!
Anonym rejsende
Kommentar: 23. jul. 2026
Ophold: jul. 2026
Everything was perfect and everybody was so kind! love to comeback :)
Rejsende med familie
Kommentar: 20. feb. 2026
Ophold: feb. 2026
Loyal customer, very disappointing experience, pass your way
A loyal customer of this house that charges the price of diamonds for dreams, I didn’t know that such heights of indifference could be reached. At this rate level, we expect hotel goldsmiths; we discovered the art of rough service.
Already our penultimate experience was indicative of a clear amateurism between approximations at booking, arrival and breakfasts shipped with only 1/4 of the choice available. The staff seems to have 0 latitude, 0 experience and necessarily it feels in the relationship.
This time the reservation was already an exercise in patience. The follow-up, for its part, was more a matter of glamour than of accompaniment. How can a luxury Parisian hotel offering nights at 800€ answer that the person responsible for bookings is not available on weekends. WEEKEND, 2 days in a row, in the middle of Paris, completely lunar. But it was during an unforeseen health event, requiring the adaptation of a single night, that the polish cracked definitively. Not the slightest solution, not a shadow of an effort, not even the courtesy of a reminder. The director, no doubt adept at contemplative management, chose silence as her strategic response. Not even 3 minutes on the phone with regular guests, family who stayed several times in his establishment. The person is completely overwhelmed, looks like a bad intern...
The staff? Almost conceptually ineffective. Physically present, absent professionally. Empty looks, hollow answers, and this rare ability to turn every simple request into an obstacle course. At this point, it is no longer a lack of competence, it is an editorial line.:D
We pay here the prestige, the tasteful aesthetic, too bad that the sense of service is not part of the decoration.
We have been used to traveling in this type of establishment for years, in Paris and in several capitals, the Château Voltaire is not up to standard.
Already our penultimate experience was indicative of a clear amateurism between approximations at booking, arrival and breakfasts shipped with only 1/4 of the choice available. The staff seems to have 0 latitude, 0 experience and necessarily it feels in the relationship.
This time the reservation was already an exercise in patience. The follow-up, for its part, was more a matter of glamour than of accompaniment. How can a luxury Parisian hotel offering nights at 800€ answer that the person responsible for bookings is not available on weekends. WEEKEND, 2 days in a row, in the middle of Paris, completely lunar. But it was during an unforeseen health event, requiring the adaptation of a single night, that the polish cracked definitively. Not the slightest solution, not a shadow of an effort, not even the courtesy of a reminder. The director, no doubt adept at contemplative management, chose silence as her strategic response. Not even 3 minutes on the phone with regular guests, family who stayed several times in his establishment. The person is completely overwhelmed, looks like a bad intern...
The staff? Almost conceptually ineffective. Physically present, absent professionally. Empty looks, hollow answers, and this rare ability to turn every simple request into an obstacle course. At this point, it is no longer a lack of competence, it is an editorial line.:D
We pay here the prestige, the tasteful aesthetic, too bad that the sense of service is not part of the decoration.
We have been used to traveling in this type of establishment for years, in Paris and in several capitals, the Château Voltaire is not up to standard.
Hotellets svar
Kommentar: 17. mar. 2026
Cher Monsieur,
Nous avons pris connaissance de votre message avec une attention toute particulière ; comme nous l’avons fait lors de nos divers échanges par courriel et téléphone.
Nous comprenons tout à fait qu’un imprévu médical puisse être une situation délicate.
Cependant, votre réservation au Château Voltaire ayant été confirmée sous des conditions non annulables et non remboursables, nous avons seulement appliqué ces conditions contractuelles, identiques pour l’ensemble de nos hôtes, avec le souci d’équité et de cohérence qui s’impose à notre établissement.
Nous vous remercions d’avoir pris le temps d’exprimer votre sentiment,
Sincèrement,
La Direction
Nous avons pris connaissance de votre message avec une attention toute particulière ; comme nous l’avons fait lors de nos divers échanges par courriel et téléphone.
Nous comprenons tout à fait qu’un imprévu médical puisse être une situation délicate.
Cependant, votre réservation au Château Voltaire ayant été confirmée sous des conditions non annulables et non remboursables, nous avons seulement appliqué ces conditions contractuelles, identiques pour l’ensemble de nos hôtes, avec le souci d’équité et de cohérence qui s’impose à notre établissement.
Nous vous remercions d’avoir pris le temps d’exprimer votre sentiment,
Sincèrement,
La Direction
Fremragende beliggenhed
55 Rue Saint-Roch, 1. arrondissement, Paris, 75001, Frankrig|0,74 km fra byens centrum
Ind- og udtjekning
Tjek ind fra:
15.00
Tjek ud inden:
12.00
Godt at vide
Kæledyr tilladt
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