Malibu Apartments
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Tjek ind fra: | 14.00 |
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Tjek ud inden: | 10.00 |
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Malibu Apartments
With a stay at Malibu Mooloolaba in Sunshine Coast (Mooloolaba), you'll be steps from Mooloolaba Beach and a 5-minute drive from Sunshine Plaza. This beach aparthotel is 8.1 mi (13.1 km) from Twin Waters Golf Club and 9.4 mi (15.1 km) from Marcoola Beach. Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this aparthotel include complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite. Make yourself at home in one of the 18 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and 42-inch flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as separate sitting areas and microwaves.
Kommentar: 28. okt. 2024
Kommentar: 22. jun. 2026
Ophold: maj 2026
Mould and bedding issues affected stay
The air-conditioning in the master bedroom did not work from the moment we checked in. On the second day of our stay, we also noticed moisture around the air-conditioning. I contacted reception and requested extra toilet paper at the same time. I was told the air-conditioning would be fixed and toilet paper would be delivered the following day, however neither happened and we ended up purchasing toilet paper ourselves.
We also noticed mould on the blinds, and the master bedroom had a mouldy smell. Mould is a serious health concern and hazard, especially combined with the moisture issues in the apartment. After I sent an email about the issues, Helen came to the apartment the next morning to address them, and the maintenance staff assisted with turning on the air-conditioning. Helen also noticed the room was dusty.
When I pointed out the mould on the lounge blinds, she initially insisted it was dust and repeatedly tried wiping and tapping the blinds with her hand. I felt very uncomfortable inhaling what appeared to be mould particles and found myself trying to hold my breath during the interaction. The circular black patterns were clearly not dust. It is also concerning that the mould appeared to have been there for quite some time without being identified or addressed by staff earlier.
Helen organised for cleaners to attend on the same day. When we returned to the hotel that evening, around 90% of the mould had been cleaned, however there was still visible mould remaining on some of the blinds.
We were also advised that spraying of the building would take place on Wednesday. Because of this, I was surprised to see someone on our balcony on Tuesday without prior notification. On top of that, dirt and debris were left on the outdoor table without being cleaned afterwards. I found this to be quite a privacy concern.
Another surprise was being told that because they are apartments, they do not replenish shampoo, conditioner, soap, or even toilet paper. I have personally never stayed at accommodation that does not replace basic necessities during a stay. They also do not provide toothbrushes, toothpaste nor slippers.
In addition, the bedside reading lamps were extremely rusty, the carpets felt sticky, and the apartment overall did not give the impression of being properly maintained. The overall apartment layout was also much smaller and more cramped than expected, including the bedrooms, lounge, dining area, and toilet/bathroom spaces.
That said, I do want to acknowledge that both the receptionist and Helen were always helpful whenever I spoke with them over the phone before and during the stay.
Overall, the location and rooftop aspect were great, but the cleanliness, mould concerns, bedding issue, privacy concerns, cramped layout, and lack of basic amenities made the experience disappointing, especially considering the price we paid for the stay. It was especially disappointing to experience these issues while on holiday, when we had simply hoped for a relaxing and stress-free stay.
Kommentar: 16. jul. 2026
Ophold: jul. 2026
Good location, but ..
AU
Kommentar: 25. jan. 2025
Ophold: jan. 2025
Amazing location
We chose Malibu for its prime location, stunning view, and spacious balcony. While there are more modern apartments just a block behind, the view was a key factor for us, and it didn’t disappoint.
Each apartment is uniquely decorated, and we stayed in Unit 13. The couch was comfortable, and the apartment was clean, though it did feel a little dated in some areas. One downside that other reviews mention is the lack of air conditioning in the bedrooms. It can get quite hot at night, and while opening the windows helps with ventilation, it also brings a fair amount of street noise. We were woken up a few times by loud pedestrians and the early morning bin collection.
The reception staff were lovely, and the service was friendly throughout our stay. However, we did notice the common areas, such as the elevator and hallways, had a somewhat stuffy smell.
Overall, Malibu offers great value for its location and views, but it could use some updates.
Kommentar: 5. maj 2025
Ophold: maj 2025
Disappointing. Not the cheapest and certainly not worth the $
Last time we stayed (not this stay) we noticed the management had changed. It was a wee bit disorganised and we found the managers a little “odd” but we didn’t let it stop us rebooking.
This week we’ve stayed there again, just 3 nights this time for a family birthday.
Sadly I don’t think we will stay again.
We believe that the managers are a lady and her Son. Neither of which have particularly great customer service, memory recall or manners.
The son in particular didn’t seem to be able to have a conversation on any level; even a good morning was unachievable. He did grunt however.
The rooms lack maintenance and general cleaning. The beds are old and in need of new mattresses as they are incredibly lumpy and we could feel the springs. The bathrooms are old and in need of upgrading.
The balcony and roof top terrace was nice and has comfortable furniture but the spa in our apartment roof (20) didn’t have a step to get into it, was old , noisy and dated and definitely was not worth the extra $ we paid.
The final nail in the coffin was the fire alarms going off. No formal process was followed, no one visited each floor to ensure everyone was out and guests were using the lift.
My disabled husband was on level 10 and struggled to walk the 10 floors down to be advised that it was a false alarm as the owner had burnt her dogs dinner.
It was disorderly and a really worry in the instance that a real fire should occur.
A real shame that these managers have distorted the Malibu reputation to be honest.
Fremragende beliggenhed
81 Mooloolaba Esplanade, Mooloolaba, 4557, Australien|0,21 km fra byens centrum
Ind- og udtjekning
Tjek ind fra:
14.00
Tjek ud inden:
10.00
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